Enhancing Conversational Experiences: A Coder’s Point of view on Como Criar Fluxo Manychat …
Remarkably, my son, who is not a coder like me, has likewise welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 important ideas for making the many of this effective platform.
What is ManyChat?
uestion for you which is we presently own a facebook company page and if the response is yes then you absolutely require to be utilizing chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you use it to optimize making use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software application that utilizes ai to assist you connect with your audience chatbot allows you to reach your consumers directly and interact with them via the facebook messaging app like how you would normally communicate with your loved ones you have the ability to program the chatbot to ask specific concerns and offer a couple of choices to help your customers get or fix a problem to a specific location or reach a certain objective not just can you essentially utilize it for anything like customer care you can offer alternatives for the most frequently asked questions like tracking shipments booking an appointment or merely visiting your site with chatbots you can establish automatic interactive discussions with your customers to assist them with the product choice procedure to make the required purchases because probably your audience is brand-new to your brand and you can eliminate that barrier through
discussions thereby providing the confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the best on the marketplace so there are generally three things that i really use meta chat for primary offering a product second list building and number three customer care so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can begin totally free and the next step is to check in with your facebook account and they will automatically link up all of your facebook pages to manychat now once you have effectively registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is often you may wish to see each individual customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send a totally free natural traffic from your facebook page to any site that you desire do not stress i’ll be returning to development tools showing you exactly how to utilize this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can in fact chat with them right here on manychat since they provide you that choice right here another thing is you’re going to send out broadcast so whenever you have develop your subscribers list to state 500 or a thousand individuals you can start sending out broadcast messages state hi we have a new item proceed and check it out or take a look at check out our service like anything that you would send in an e-mail you can really utilize relaying to send to your customers list so similar to an e-mail list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you want to begin developing your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most fundamental part in regards to customer service due to the fact that because when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you exactly how to set that up in today’s video so the first thing you wish to do as soon as you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the extremely very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you want to do is click new circulation and after that you want to provide your brand-new flow a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when someone messaged you so for the purpose of this training i have actually currently typed up an inviting message so i’m simply i’m just going to paste it right here so essentially what i state is hey there would you like to would you like to register for our facebook messenger you will get alerts for discounts and unique promos now notice now i have actually structured our inviting message i want to make a deal for them to sign up for our messenger because our objective for utilizing manychat for any facebook page or any company is to build our customer list so we want to certainly want to extend an offer to anybody that messages our page now you likewise want to use a reward for individuals to wish to subscribe to your messenger but you know no one awakens in the morning say hi i wish to i want to be spammed more you understand through facebook messenger no one does that you know you understand you want to certainly provide some sort of incentive for them to sign up for your bots so what i do is i’m going to state hey if you subscribe we’ll offer you discounts unique promos things like that so that method people are more likely to subscribe so over here people are going to be asking well how do individuals subscribe via this bot so with manychat they give you the alternative to include a button and this is the alternatives that you’re going to supply to anyone that is seeing this message so uh so all you need to do is click the add button over here you have numerous various alternatives however in this case for the very first button i simply want to say yes yes i want to be subscribed and after that you pick an action on what you want to have what you want to take place so i’m going to click action and i’m going to scroll down here and say subscribe to bot because this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will immediately immediately subscribe the person to your list but we also want to tell them that we have received their membership so over here i normally type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is confirmed and after that i’m going to say hey why not enjoy five dollar off your first purchase with us just utilize this voucher code at check out so right away what i like to do is offer them a coupon code so for me given that i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the specific coupon code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i usually do is to have a custom coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you know you can say your membership is verified please visit us you could also include a button and this button states you understand visit us and now and then you can open up a website so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify
shop just going to go on and copy my domain again again you do wish to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not want to be subscribed how do i set that up so that’s very simple so you want to do is we want to come back to our inviting message and we can add a 2nd button so for the second button certainly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will just be unsubscribe from bot just wish to click that and i also want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and services to develop engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to produce automated conversations, allowing organizations to supply personalized experiences and boost customer interactions.
Secret Functions of ManyChat:
Visual Chatbot Builder: ManyChat offers an user-friendly interface that allows the production of chatbots through a visual drag-and-drop contractor. You do not need to have coding abilities to create interactive conversational flows.
Integration with Numerous Platforms: ManyChat seamlessly integrates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that enable chatbots to respond to user queries, offer details, gather information, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent with time.
Dynamic Content: ManyChat allows the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and supplying aesthetically enticing interactions.
Customization and Segmentation: With ManyChat, you can section your audience based on their choices, demographics, and habits. This permits personalized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Series allow for automated drip projects, nurturing leads and directing them through the customer journey.
Analytics and Insights: ManyChat provides detailed analytics and performance metrics, offering you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot method and enhancing consumer interactions.
E-commerce Combination: ManyChat flawlessly incorporates with popular e-commerce platforms, enabling services to automate item recommendations, order updates, deserted cart pointers, and more, thereby enhancing the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning between automatic chatbots and live chat, ensuring that clients can easily reach a human representative when required, supplying a tailored touch to consumer assistance.
Third-Party Integrations: ManyChat uses a vast array of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, enabling businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Strategy Your Conversational Circulation: Before diving into developing your chatbot, hang around thoroughly planning the conversational flow, expecting user interactions, and defining the wanted outcomes.
Usage Customization: Take advantage of user qualities and segmentation to individualize discussions and tailor messages according to user preferences. This assists in developing a more engaging and relevant experience.
Use Buttons and Quick Replies: Buttons and quick replies supply users with predefined choices, making it much easier for them to navigate through the conversation. Utilize them tactically to direct users and timely preferred actions.
Test and Enhance: Regularly evaluate your chatbot to guarantee smooth interactions and determine locations for improvement. Screen user feedback and analytics data to optimize your chatbot’s efficiency with time.
Experiment with AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to enhance your chatbot’s understanding of user intent and supply more precise responses.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers regularly. Nevertheless, bear in mind frequency and guarantee your messages offer value to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync data and flawlessly support leads throughout channels.
Monitor Analytics: Regularly review analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Use this data to improve your chatbot technique.
Offer Clear Call-to-Actions: Guide users towards desired actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Incorporate a seamless transition from chatbot to live chat when required, ensuring a human touch for more intricate inquiries or individualized support.
ManyChat provides different rates strategies to cater to differing company needs:
Free Plan: Perfect for people or small companies beginning their chatbot journey, enabling up to 1,000 subscribers and limited functions.
Pro Strategy: Priced at $10 each month, this strategy provides extra functions, increased customer limits, and concern support.
Organization Plan: Designed for growing businesses, rates begins at $25 per month and supplies sophisticated functions, increased customer limits, priority assistance, and devoted account management.
Enterprise Plan: Tailored for massive businesses, using custom rates, advanced functions, high subscriber limits, committed account management, and extra enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I have an interest in purchasing a brand-new smart device. Can you advise any models?
Chatbot: Obviously! We have a vast array of smartphones available. To much better assist you, could you please let me know your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Both designs use exceptional features and fall within your spending plan.
User: Yes, please offer me with the key functions and requirements of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR display screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses advanced Face ID technology for protected unlocking. Would you like to explore other choices or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a versatile platform that empowers services and individuals to produce engaging and interactive chatbots. With its user-friendly interface, automation abilities, and integration with popular messaging platforms, ManyChat offers limitless possibilities for enhancing customer interactions, supplying customized experiences, and driving company development. By following the ideas shared in this post, you can make the most of the capacity of ManyChat and open its complete abilities to deliver remarkable conversational experiences.