Enhancing Conversational Experiences: A Coder’s Point of view on Como Enviar Uma Mensagem Após Uma Resposta No Manychat …
As a coder with a passion for exploring brand-new innovations, I’m constantly on the lookout for platforms that transform the way we communicate and communicate. One such platform that has captured my attention is ManyChat. Remarkably, my child, who is not a coder like me, has also embraced ManyChat for his individual usage. In this post, I will dive into the world of ManyChat, clarifying its features, advantages, and prospective applications, while sharing 10 important suggestions for making the most of this powerful platform.
What is ManyChat?
uestion for you which is we presently own a facebook service page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to optimize making use of my facebook page all that will be coming up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you connect with your audience chatbot allows you to reach your consumers straight and communicate with them through the facebook messaging app like how you would generally interact with your friends and family you have the ability to program the chatbot to ask certain concerns and supply a few choices to assist your customers deal with a problem or get to a certain location or reach a certain objective not only can you essentially use it for anything like customer support you can supply options for the most frequently asked questions like tracking shipments reserving an appointment or simply visiting your website with chatbots you can establish automatic interactive conversations with your clients to guide them with the product selection procedure to make the essential purchases because more than likely your audience is brand-new to your brand name and you can get rid of that barrier through
conversations thereby providing the self-confidence to purchase from you and the software application that that i’m presently utilizing is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the marketplace so there are basically three things that i in fact use meta chat for primary selling an item number two lead generation and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next action is to check in with your facebook account and they will immediately link all of your facebook pages to manychat now as soon as you have effectively registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each specific subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the growth tool this the part where you get to send a complimentary natural traffic from your facebook page to any site that you want don’t stress i’ll be coming back to growth tools showing you precisely how to utilize this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually chat with them right here on manychat since they provide you that choice right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to say 500 or a thousand individuals you can start sending broadcast messages state hi we have a brand-new product go on and check it out or have a look at check out our service like anything that you would send out in an e-mail you can really use broadcasting to send to your customers list so similar to an e-mail list that you want to build it to your you know 5 000 or 10 000 individuals on your list you wish to begin constructing your customers on your on your chat bot and another thing is automation now this is one of the theme the most important part in regards to customer service because since when you go under automation we can establish things like inviting message and default reply so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to set up your welcome message so whenever someone message you for the extremely very first time on your facebook page they will see this instant message now keep in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click new circulation and after that you want to give your brand-new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it actually appears like when someone messaged you so for the purpose of this training i have actually currently typed up an inviting message so i’m just i’m just going to paste it right here so essentially what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discounts and unique promos now discover now i have structured our inviting message i wish to make an offer for them to sign up for our messenger due to the fact that our end goal for using manychat for any facebook page or any business is to build our subscriber list so we want to definitely wish to extend a deal to anybody that messages our page now you likewise wish to offer an incentive for individuals to want to sign up for your messenger but you know nobody gets up in the early morning state hello i wish to i want to be spammed more you know through facebook messenger nobody does that you know you understand you wish to absolutely provide some sort of incentive for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll give you discounts special promotions things like that so that way people are more likely to subscribe so over here individuals are going to be asking well how do people subscribe by means of this bot so with manychat they provide you the alternative to include a button and this is the choices that you’re going to offer to anyone that is seeing this message so uh so all you have to do is click the include button over here you have several various alternatives however in this case for the very first button i simply wish to say yes yes i wish to be subscribed and then you choose an action on what you want to have what you wish to occur so i’m going to click action and i’m going to scroll down here and state register for bot since this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to go on and send them a message i’m going to state in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will immediately automatically subscribe the person to your list however we also want to tell them that we have actually received their subscription so over here i typically type something like this i’m simply going to proceed and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hello why not delight in 5 dollar off your very first purchase with us just use this voucher code at check out so right away what i like to do is offer them a coupon code so for me because i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever used the particular voucher code i know that i know that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working also so that’s a little cool trick that i typically do is to have a custom-made coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you know you can state your subscription is verified please visit us you might likewise include a button and this button states you understand visit us and once in a while you can open up a site so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify
shop just going to go on and copy my domain again once again you do want to have a custom-made domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i don’t wish to be subscribed how do i set that up so that’s extremely easy so you want to do is we wish to return to our inviting message and we can add a second button so for the second button undoubtedly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will simply be unsubscribe from bot just wish to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers organizations and individuals to construct interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to produce automated discussions, enabling organizations to offer tailored experiences and improve consumer interactions.
Key Functions of ManyChat:
Visual Chatbot Builder: ManyChat offers an user-friendly user interface that enables the development of chatbots through a visual drag-and-drop home builder. You don’t require to have coding skills to develop interactive conversational circulations.
Integration with Numerous Platforms: ManyChat effortlessly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to respond to user questions, offer details, gather data, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent gradually.
Dynamic Material: ManyChat allows the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and providing aesthetically appealing interactions.
Personalization and Segmentation: With ManyChat, you can sector your audience based upon their choices, demographics, and habits. This enables customized messaging and targeted campaigns, leading to greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promos, or news. Sequences allow for automated drip projects, nurturing leads and assisting them through the client journey.
Analytics and Insights: ManyChat supplies detailed analytics and efficiency metrics, providing you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This information helps in enhancing your chatbot method and enhancing customer interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, making it possible for services to automate product recommendations, order updates, deserted cart reminders, and more, therefore boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning in between automated chatbots and live chat, ensuring that customers can quickly reach a human representative when required, providing a personalized touch to consumer assistance.
Third-Party Integrations: ManyChat offers a wide range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, permitting companies to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Prior to diving into building your chatbot, hang out thoroughly planning the conversational circulation, anticipating user interactions, and specifying the preferred results.
Usage Customization: Leverage user qualities and division to customize conversations and tailor messages according to user preferences. This helps in developing a more appropriate and engaging experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined options, making it easier for them to navigate through the conversation. Utilize them tactically to direct users and timely preferred actions.
Test and Enhance: Regularly evaluate your chatbot to make sure smooth interactions and identify locations for enhancement. Screen user feedback and analytics information to optimize your chatbot’s efficiency gradually.
Experiment with AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and offer more accurate responses.
Leverage Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your subscribers regularly. However, bear in mind frequency and ensure your messages offer worth to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and effortlessly support leads across channels.
Monitor Analytics: Regularly review analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation paths. Use this data to fine-tune your chatbot method.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and engaging call-to-action buttons or messages at strategic points within the discussion.
Embrace Live Chat: Incorporate a seamless transition from chatbot to live chat when needed, making sure a human touch for more complex queries or individualized support.
ManyChat provides various rates plans to deal with differing organization requirements:
Free Plan: Perfect for individuals or small businesses beginning their chatbot journey, allowing as much as 1,000 customers and minimal functions.
Pro Plan: Priced at $10 monthly, this strategy offers additional functions, increased customer limits, and concern support.
Business Strategy: Designed for growing organizations, prices starts at $25 each month and supplies sophisticated features, increased customer limits, concern support, and dedicated account management.
Business Strategy: Customized for massive services, providing custom-made pricing, advanced features, high subscriber limits, devoted account management, and extra enterprise-level services.
Example Conversation Developed on ManyChat:
User: Hi, I have an interest in buying a new smart device. Can you recommend any models?
Chatbot: Naturally! We have a wide variety of mobile phones offered. To better assist you, could you please let me understand your preferred brand name and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based upon your choices, I suggest the iPhone 13 and the Samsung Galaxy S21. Both designs provide outstanding features and fall within your budget. Would you like more information about either of these designs?
User: Yes, please offer me with the crucial features and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a stunning Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also offers sophisticated Face ID technology for protected unlocking. Would you like to explore other alternatives or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To buy, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers people and companies to develop engaging and interactive chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat uses limitless possibilities for boosting consumer interactions, providing tailored experiences, and driving organization development. By following the tips shared in this short article, you can maximize the potential of ManyChat and unlock its complete capabilities to provide exceptional conversational experiences.