Enhancing Conversational Experiences: A Coder’s Viewpoint on Como Fazer O Manychat Indentificar O Nome Da Pessoa …
Remarkably, my son, who is not a coder like me, has likewise accepted ManyChat for his individual use. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and prospective applications, while sharing 10 necessary tips for making the most of this powerful platform.
What is ManyChat?
uestion for you which is we currently own a facebook business page and if the response is yes then you certainly need to be utilizing chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you utilize it to maximize using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you communicate with your audience chatbot permits you to reach your clients straight and communicate with them via the facebook messaging app like how you would generally interact with your family and friends you have the ability to configure the chatbot to ask specific questions and provide a few choices to help your consumers solve an issue or get to a certain location or reach a specific objective not just can you basically use it for anything like customer service you can supply options for the most frequently asked questions like tracking shipments reserving a visit or simply visiting your site with chatbots you can establish automated interactive conversations with your customers to guide them with the product selection procedure to make the essential purchases because most likely your audience is new to your brand and you can remove that barrier through
conversations consequently giving them the self-confidence to buy from you and the software that that i’m currently using is called a manychat they are the woman software for facebook messenger chatbots and they’re the best on the marketplace so there are generally three things that i in fact use meta chat for number one offering a product second list building and number three customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin for free and the next step is to sign in with your facebook account and they will instantly link all of your facebook pages to manychat now when you have successfully signed up for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is often you might wish to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the growth tool this the part where you get to send out a totally free natural traffic from your facebook page to any website that you desire don’t worry i’ll be returning to growth tools showing you precisely how to utilize this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can really chat with them right here on manychat since they offer you that alternative right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to say 500 or a thousand people you can begin sending out broadcast messages say hey we have a brand-new item go on and check it out or have a look at check out our service like anything that you would send out in an e-mail you can really utilize broadcasting to send out to your customers list so similar to an email list that you want to develop it to your you understand 5 000 or 10 000 individuals on your list you want to begin building your subscribers on your on your chat bot and another thing is automation now this is among the style the most vital part in regards to customer support since because when you go under automation we can set up things like inviting message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you wish to do when you register for imaging chat is to establish your welcome message so whenever someone message you for the really very first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they
will see this first welcoming message so i’m going to show you exactly how to set this up so the first thing you wish to do is click new flow and after that you wish to provide your brand-new circulation a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and after that over here you can see a preview on how it really appears like when someone messaged you so for the function of this training i have currently typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive alerts for discount rates and special promotions now notice now i have structured our welcoming message i want to make a deal for them to sign up for our messenger because our objective for using manychat for any facebook page or any organization is to build our subscriber list so we want to definitely want to extend a deal to anyone that messages our page now you also wish to offer a reward for individuals to wish to sign up for your messenger however you understand no one wakes up in the morning state hello i wish to i wish to be spammed more you understand through facebook messenger no one does that you understand you understand you wish to definitely offer some sort of reward for them to sign up for your bots so what i do is i’m going to state hi if you subscribe we’ll provide you discounts special promos things like that so that method people are more likely to subscribe so over here individuals are going to be asking well how do people subscribe by means of this bot so with manychat they provide you the choice to add a button and this is the choices that you’re going to supply to anybody that is seeing this message so uh so all you need to do is click the add button over here you have multiple various alternatives however in this case for the very first button i just want to say yes yes i want to be subscribed and after that you pick an action on what you wish to have what you wish to happen so i’m going to click action and i’m going to scroll down here and state sign up for bot since this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will automatically automatically subscribe the person to your list but we also want to tell them that we have gotten their subscription so over here i typically type something like this i’m just going to go on and paste it in i’m going to say thank you your subscription is validated and then i’m going to say hi why not delight in five dollar off your first purchase with us simply use this voucher code at check out so instantly what i like to do is offer them a discount coupon code so for me because i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the particular coupon code i know that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working also so that’s a little cool trick that i generally do is to have a customized discount coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is originating from so over here you know you can say your membership is verified please visit us you could also include this button and a button says you understand visit us and from time to time you can open up a site so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this just my test shopify
shop simply going to go on and copy my domain again once again you do want to have a customized domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s very simple so you want to do is we want to come back to our inviting message and we can add a second button so for the second button clearly you wish to say no and and we’ll say no thank you and after that we can select an action will and the action will simply be unsubscribe from bot simply want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and businesses to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to produce automatic discussions, permitting services to offer tailored experiences and boost client interactions.
Key Features of ManyChat:
Visual Chatbot Home builder: ManyChat offers an user-friendly user interface that allows the development of chatbots through a visual drag-and-drop contractor. You do not need to have coding skills to create interactive conversational circulations.
Integration with Multiple Platforms: ManyChat flawlessly integrates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to react to user queries, provide info, collect information, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent with time.
Dynamic Material: ManyChat enables the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, boosting the user experience and providing visually appealing interactions.
Customization and Segmentation: With ManyChat, you can sector your audience based on their preferences, demographics, and behavior. This permits personalized messaging and targeted campaigns, leading to greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences enable automated drip projects, supporting leads and directing them through the consumer journey.
Analytics and Insights: ManyChat offers in-depth analytics and performance metrics, providing you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in optimizing your chatbot method and improving consumer interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, allowing organizations to automate product recommendations, order updates, deserted cart suggestions, and more, thereby enhancing the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automatic chatbots and live chat, ensuring that clients can easily reach a human representative when required, providing a tailored touch to client support.
Third-Party Integrations: ManyChat offers a wide range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, permitting businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Flow: Before diving into constructing your chatbot, hang around thoroughly preparing the conversational circulation, anticipating user interactions, and defining the preferred results.
Usage Customization: Leverage user attributes and division to individualize conversations and tailor messages according to user preferences. This assists in developing a more relevant and interesting experience.
Use Buttons and Quick Replies: Buttons and quick replies supply users with predefined choices, making it easier for them to browse through the discussion. Use them strategically to assist users and prompt wanted actions.
Test and Enhance: Frequently test your chatbot to ensure smooth interactions and determine areas for improvement. Display user feedback and analytics data to enhance your chatbot’s efficiency gradually.
Explore AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and offer more accurate responses.
Leverage Broadcasting and Sequences: Take advantage of broadcasting and series to engage with your customers regularly. Nevertheless, be mindful of frequency and ensure your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync data and flawlessly nurture leads throughout channels.
Monitor Analytics: Regularly review analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation courses. Use this information to fine-tune your chatbot method.
Supply Clear Call-to-Actions: Guide users towards preferred actions by including engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Include a smooth transition from chatbot to live chat when needed, ensuring a human touch for more intricate questions or tailored help.
ManyChat offers different rates plans to deal with differing organization requirements:
Free Plan: Perfect for individuals or small companies beginning their chatbot journey, allowing approximately 1,000 subscribers and minimal functions.
Pro Strategy: Priced at $10 per month, this strategy uses extra features, increased subscriber limits, and priority assistance.
Service Strategy: Developed for growing organizations, rates starts at $25 per month and offers sophisticated features, increased customer limitations, top priority support, and devoted account management.
Enterprise Plan: Customized for massive businesses, providing customized pricing, advanced functions, high customer limitations, devoted account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in buying a new mobile phone. Can you suggest any models?
Chatbot: Naturally! We have a wide range of mobile phones available. To much better help you, could you please let me understand your favored brand name and spending plan?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both models provide outstanding features and fall within your budget plan. Would you like more details about either of these designs?
User: Yes, please supply me with the essential features and requirements of the iPhone 13.
Chatbot: The iPhone 13 functions a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides innovative Face ID technology for safe unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I buy?
Chatbot: To buy, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a versatile platform that empowers people and companies to produce interactive and interesting chatbots. With its easy to use interface, automation capabilities, and integration with popular messaging platforms, ManyChat offers limitless possibilities for improving client interactions, supplying customized experiences, and driving business growth. By following the ideas shared in this post, you can take full advantage of the potential of ManyChat and unlock its complete capabilities to deliver exceptional conversational experiences.