Enhancing Conversational Experiences: A Coder’s Perspective on Como Usar O Manychat Para A Sua Pagina No Facebook …
As a coder with an enthusiasm for checking out new technologies, I’m always on the lookout for platforms that change the method we interact and interact. One such platform that has captured my attention is ManyChat. Remarkably, my son, who is not a coder like me, has actually also welcomed ManyChat for his personal usage. In this short article, I will dive into the world of ManyChat, clarifying its features, benefits, and possible applications, while sharing 10 essential tips for making the most of this powerful platform.
What is ManyChat?
uestion for you which is we presently own a facebook company page and if the answer is yes then you certainly require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to optimize the use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is generally an automated messaging software that utilizes ai to help you communicate with your audience chatbot allows you to reach your consumers directly and communicate with them via the facebook messaging app like how you would generally interact with your friends and family you have the ability to set the chatbot to ask specific concerns and offer a few options to help your customers resolve a problem or get to a specific place or reach a specific goal not just can you basically utilize it for anything like client service you can provide options for the most frequently asked questions like tracking shipments reserving an appointment or merely visiting your site with chatbots you can establish automated interactive discussions with your consumers to assist them with the item choice procedure to make the essential purchases due to the fact that most likely your audience is new to your brand name and you can get rid of that barrier through
discussions therefore giving them the confidence to purchase from you and the software that that i’m presently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i in fact use meta chat for primary selling a product second list building and number three customer service so in today’s boot so in today’s video i’ll be revealing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin for free and the next step is to sign in with your facebook account and they will automatically link all of your facebook pages to manychat now when you have actually effectively registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so just install it and you’ll see your customers grow now another thing is sometimes you might want to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send a free natural traffic from your facebook page to any website that you want don’t stress i’ll be returning to growth tools showing you exactly how to use this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can really talk with them right here on manychat because they give you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can start sending broadcast messages say hello we have a new item proceed and check it out or have a look at check out our service like anything that you would send out in an e-mail you can really use broadcasting to send to your customers list so similar to an email list that you want to develop it to your you know 5 000 or 10 000 individuals on your list you want to start developing your customers on your on your chat bot and another thing is automation now this is among the theme the most important part in regards to customer support since because when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to set up your welcome message so whenever somebody message you for the extremely very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this very first welcoming message so i’m going to show you precisely how to set this up so the first thing you want to do is click new flow and then you wish to offer your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it really looks like when somebody messaged you so for the function of this training i have already typed up a welcoming message so i’m simply i’m simply going to paste it right here so generally what i say is hey there would you like to would you like to register for our facebook messenger you will get notifications for discount rates and special promos now see now i have actually structured our welcoming message i wish to make an offer for them to subscribe to our messenger since our objective for using manychat for any facebook page or any company is to develop our customer list so we want to certainly want to extend an offer to anyone that messages our page now you also wish to offer a reward for individuals to want to register for your messenger however you know nobody wakes up in the morning say hi i want to i wish to be spammed more you understand through facebook messenger nobody does that you know you know you wish to certainly give some sort of incentive for them to subscribe to your bots so what i do is i’m going to say hello if you subscribe we’ll provide you discounts unique promos things like that so that method people are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe by means of this bot so with manychat they give you the choice to add a button and this is the options that you’re going to supply to anyone that is seeing this message so uh so all you have to do is click the include button over here you have numerous different choices but in this case for the first button i simply want to say yes yes i wish to be subscribed and after that you pick an action on what you wish to have what you wish to occur so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we want people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to proceed and send them a message i’m going to say in the message because message right over here i can key in a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will automatically automatically subscribe the person to your list but we also wish to tell them that we have actually gotten their membership so over here i typically type something like this i’m just going to proceed and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hello why not delight in five dollar off your very first purchase with us simply utilize this coupon code at check out so instantly what i like to do is provide them a voucher code so for me because i own a shopify shop the way i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever used the particular voucher code i understand that i know that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working much better versus which one is not working also so that’s a little cool technique that i normally do is to have a customized discount coupon code for e-mails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and each and every single one of these platforms that way you can track where your bulk of your sales is originating from so over here you understand you can state your subscription is confirmed please visit us you might likewise include this button and a button says you understand visit us and once in a while you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this simply my test shopify
shop just going to go on and copy my domain again again you do want to have a customized domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s extremely basic so you wish to do is we wish to return to our welcoming message and we can add a second button so for the 2nd button undoubtedly you wish to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot simply wish to click that and i also want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and organizations to build interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to produce automated discussions, enabling businesses to offer customized experiences and boost client interactions.
Key Features of ManyChat:
Visual Chatbot Home builder: ManyChat provides an easy to use interface that enables the creation of chatbots through a visual drag-and-drop builder. You don’t require to have coding abilities to design interactive conversational flows.
Combination with Numerous Platforms: ManyChat flawlessly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing services to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation features that allow chatbots to respond to user questions, offer info, gather data, and carry out particular actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Content: ManyChat allows the addition of vibrant elements such as images, videos, buttons, and carousels within discussions, enhancing the user experience and supplying aesthetically attractive interactions.
Customization and Division: With ManyChat, you can section your audience based on their preferences, demographics, and habits. This enables customized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promos, or news. Sequences enable automated drip projects, nurturing leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat offers comprehensive analytics and efficiency metrics, giving you important insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in optimizing your chatbot method and improving customer interactions.
E-commerce Integration: ManyChat perfectly incorporates with popular e-commerce platforms, enabling companies to automate item recommendations, order updates, deserted cart tips, and more, consequently improving the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning between automated chatbots and live chat, making sure that clients can quickly reach a human representative when needed, offering a customized touch to consumer support.
Third-Party Integrations: ManyChat offers a large range of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, enabling companies to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Successfully:
Strategy Your Conversational Flow: Before diving into building your chatbot, hang around thoroughly planning the conversational flow, preparing for user interactions, and defining the preferred outcomes.
Use Customization: Utilize user attributes and division to individualize discussions and tailor messages according to user choices. This assists in producing a more interesting and relevant experience.
Utilize Buttons and Quick Replies: Buttons and fast replies supply users with predefined options, making it much easier for them to browse through the discussion. Utilize them strategically to assist users and prompt wanted actions.
Test and Optimize: Routinely check your chatbot to make sure smooth interactions and recognize locations for enhancement. Screen user feedback and analytics information to optimize your chatbot’s efficiency in time.
Explore AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more accurate responses.
Take Advantage Of Broadcasting and Sequences: Make the most of broadcasting and sequences to engage with your customers regularly. Nevertheless, be mindful of frequency and ensure your messages provide worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and email marketing platform to sync data and effortlessly support leads across channels.
Display Analytics: Regularly evaluation analytics and performance metrics to get insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to fine-tune your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards desired actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Include a smooth shift from chatbot to live chat when needed, guaranteeing a human touch for more complicated questions or tailored support.
ManyChat uses different pricing strategies to cater to varying service needs:
Free Strategy: Ideal for people or small companies beginning their chatbot journey, allowing up to 1,000 subscribers and limited features.
Pro Plan: Priced at $10 monthly, this plan uses extra functions, increased customer limits, and concern support.
Business Strategy: Created for growing companies, pricing begins at $25 each month and provides advanced features, increased subscriber limitations, priority assistance, and dedicated account management.
Enterprise Plan: Tailored for massive businesses, offering custom rates, advanced features, high customer limits, devoted account management, and extra enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I have an interest in purchasing a brand-new smartphone. Can you advise any models?
Chatbot: Of course! We have a vast array of mobile phones offered. To much better assist you, could you please let me know your preferred brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based on your preferences, I suggest the iPhone 13 and the Samsung Galaxy S21. Both models use excellent functions and fall within your budget plan. Would you like more information about either of these designs?
User: Yes, please supply me with the essential functions and requirements of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses sophisticated Face ID innovation for secure unlocking. Would you like to explore other choices or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I buy?
Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers people and organizations to produce appealing and interactive chatbots. With its easy to use interface, automation abilities, and integration with popular messaging platforms, ManyChat uses endless possibilities for boosting consumer interactions, providing personalized experiences, and driving organization growth. By following the tips shared in this post, you can take full advantage of the potential of ManyChat and unlock its complete abilities to deliver extraordinary conversational experiences.