Enhancing Conversational Experiences: A Coder’s Perspective on Curso De Manychat Leonardo Angelus …
Surprisingly, my son, who is not a coder like me, has also accepted ManyChat for his personal use. In this post, I will dive into the world of ManyChat, shedding light on its functions, benefits, and prospective applications, while sharing 10 important suggestions for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook organization page and if the answer is yes then you certainly need to be using chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you utilize it to take full advantage of using my facebook page all that will be coming up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is generally an automated messaging software that utilizes ai to help you interact with your audience chatbot enables you to reach your clients straight and interact with them through the facebook messaging app like how you would usually interact with your family and friends you have the ability to set the chatbot to ask specific questions and provide a couple of choices to help your clients fix an issue or get to a particular location or reach a particular goal not just can you basically use it for anything like customer care you can offer options for the most frequently asked questions like tracking deliveries scheduling a visit or just visiting your website with chatbots you can set up automatic interactive conversations with your customers to guide them with the product choice procedure to make the required purchases since probably your audience is new to your brand and you can eliminate that barrier through
conversations consequently providing the self-confidence to purchase from you and the software that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are generally 3 things that i in fact use meta chat for primary offering an item second list building and number three customer service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get going free of charge and the next action is to check in with your facebook account and they will immediately link up all of your facebook pages to manychat now as soon as you have effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is often you might want to see each private customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a totally free natural traffic from your facebook page to any site that you want do not stress i’ll be returning to development tools showing you exactly how to utilize this now another feature inside meta chat is that you can utilize the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat due to the fact that they offer you that option right here another thing is you’re going to send broadcast so whenever you have build up your subscribers list to state 500 or a thousand people you can start sending broadcast messages state hey we have a brand-new item go ahead and check it out or take a look at check out our service like anything that you would send out in an e-mail you can in fact use relaying to send to your customers list so comparable to an email list that you want to develop it to your you understand 5 000 or 10 000 individuals on your list you wish to begin constructing your customers on your on your chat bot and another thing is automation now this is one of the theme the most vital part in terms of customer support because because when you go under automation we can establish things like inviting message and default reply so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you want to do as soon as you sign up for imaging chat is to set up your welcome message so whenever someone message you for the extremely first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click brand-new flow and then you wish to give your new flow a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to customize our message anybody that messages our page so you can type it right over here and after that over here you can see a preview on how it actually appears like when somebody messaged you so for the purpose of this training i have currently typed up an inviting message so i’m simply i’m just going to paste it right here so basically what i say is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discounts and unique promotions now notice now i have actually structured our inviting message i wish to make an offer for them to register for our messenger since our end goal for using manychat for any facebook page or any company is to build our subscriber list so we wish to definitely wish to extend a deal to anyone that messages our page now you also want to offer an incentive for individuals to want to sign up for your messenger however you know nobody awakens in the early morning say hi i wish to i wish to be spammed more you know through facebook messenger no one does that you understand you know you want to definitely give some sort of reward for them to subscribe to your bots so what i do is i’m going to state hey if you subscribe we’ll give you discount rates special promos things like that so that way people are more inclined to subscribe so over here individuals are going to be asking well how do people subscribe via this bot so with manychat they offer you the alternative to include a button and this is the options that you’re going to provide to anybody that is seeing this message so uh so all you have to do is click the include button over here you have numerous different alternatives but in this case for the very first button i simply wish to say yes yes i wish to be subscribed and after that you pick an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and state sign up for bot because this is what we desire individuals to do so they when they click yes they’re going to be signed up for their bot and then i’m going to proceed and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will instantly automatically subscribe the person to your list however we also want to tell them that we have received their membership so over here i generally type something like this i’m just going to proceed and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to state hi why not enjoy 5 dollar off your very first purchase with us simply utilize this coupon code at check out so instantly what i like to do is provide them a discount coupon code so for me considering that i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever utilized the particular coupon code i understand that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool trick that i normally do is to have a custom-made discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you know you can say your subscription is confirmed please visit us you could likewise add in this button and a button says you understand visit us and now and then you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
shop just going to proceed and copy my domain again again you do wish to have a custom-made domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s extremely basic so you wish to do is we wish to come back to our welcoming message and we can include a 2nd button so for the 2nd button obviously you want to say no and and we’ll say no thank you and then we can select an action will and the action will simply be unsubscribe from bot just wish to click that and i also wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers people and organizations to construct interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to create automated conversations, enabling companies to supply personalized experiences and enhance consumer interactions.
Key Features of ManyChat:
Visual Chatbot Home builder: ManyChat offers an easy to use interface that makes it possible for the creation of chatbots through a visual drag-and-drop contractor. You do not require to have coding abilities to create interactive conversational flows.
Combination with Numerous Platforms: ManyChat flawlessly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting organizations to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that enable chatbots to react to user queries, offer details, collect data, and carry out particular actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Content: ManyChat enables the inclusion of dynamic aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and providing visually attractive interactions.
Personalization and Division: With ManyChat, you can segment your audience based upon their preferences, demographics, and behavior. This enables personalized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series permit automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and performance metrics, providing you important insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in optimizing your chatbot technique and enhancing customer interactions.
E-commerce Combination: ManyChat perfectly integrates with popular e-commerce platforms, making it possible for services to automate item recommendations, order updates, abandoned cart pointers, and more, thus enhancing the client shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning in between automated chatbots and live chat, making sure that consumers can easily reach a human agent when required, providing a customized touch to client support.
Third-Party Integrations: ManyChat provides a wide range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, allowing organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Circulation: Prior to diving into developing your chatbot, spend time thoroughly planning the conversational circulation, anticipating user interactions, and defining the desired outcomes.
Usage Personalization: Take advantage of user qualities and division to individualize discussions and tailor messages according to user choices. This helps in developing a more relevant and appealing experience.
Utilize Buttons and Quick Replies: Buttons and fast replies provide users with predefined alternatives, making it easier for them to navigate through the conversation. Use them strategically to assist users and prompt wanted actions.
Test and Enhance: Regularly test your chatbot to make sure smooth interactions and recognize areas for improvement. Display user feedback and analytics data to optimize your chatbot’s efficiency with time.
Experiment with AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and offer more precise responses.
Leverage Broadcasting and Series: Take advantage of broadcasting and series to engage with your subscribers frequently. Be conscious of frequency and guarantee your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and perfectly support leads throughout channels.
Monitor Analytics: Frequently evaluation analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular discussion paths. Utilize this data to improve your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards desired actions by including clear and compelling call-to-action buttons or messages at tactical points within the conversation.
Embrace Live Chat: Include a smooth transition from chatbot to live chat when required, ensuring a human touch for more complex queries or personalized help.
ManyChat uses various rates strategies to cater to varying organization needs:
Free Strategy: Ideal for individuals or small companies beginning their chatbot journey, allowing approximately 1,000 subscribers and minimal functions.
Pro Plan: Priced at $10 each month, this plan offers additional features, increased customer limits, and priority support.
Business Plan: Designed for growing companies, prices starts at $25 each month and supplies innovative features, increased subscriber limits, priority assistance, and dedicated account management.
Business Strategy: Customized for massive organizations, providing custom-made prices, advanced features, high subscriber limitations, devoted account management, and extra enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I’m interested in acquiring a new smartphone. Can you suggest any designs?
Chatbot: Naturally! We have a vast array of mobile phones offered. To better assist you, could you please let me understand your favored brand and budget plan?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based upon your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both designs provide exceptional functions and fall within your spending plan. Would you like more information about either of these designs?
User: Yes, please supply me with the crucial functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a stunning Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses innovative Face ID innovation for protected unlocking. Would you like to check out other options or discover more about the iPhone 13?
User: No, that sounds interesting. How can I buy?
Chatbot: To purchase, you can visit our online store by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers people and companies to create interactive and engaging chatbots. With its user-friendly user interface, automation abilities, and combination with popular messaging platforms, ManyChat offers limitless possibilities for boosting client interactions, supplying customized experiences, and driving company growth. By following the ideas shared in this post, you can make the most of the potential of ManyChat and open its complete capabilities to deliver exceptional conversational experiences.