Enhancing Conversational Experiences: A Coder’s Viewpoint on Curso Manychat 2019 …
Remarkably, my son, who is not a coder like me, has likewise accepted ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and prospective applications, while sharing 10 necessary ideas for making the many of this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook company page and if the answer is yes then you absolutely require to be utilizing chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you utilize it to optimize making use of my facebook page all that will be turning up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to assist you connect with your audience chatbot allows you to reach your clients straight and communicate with them via the facebook messaging app like how you would typically interact with your friends and family you have the ability to configure the chatbot to ask particular questions and supply a few alternatives to assist your customers get or deal with a problem to a specific location or reach a certain objective not just can you essentially utilize it for anything like customer support you can supply alternatives for the most frequently asked questions like tracking deliveries scheduling a visit or just visiting your website with chatbots you can set up automated interactive discussions with your customers to assist them with the item choice process to make the required purchases due to the fact that probably your audience is new to your brand name and you can remove that barrier through
conversations thereby providing the self-confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the lady software application for facebook messenger chatbots and they’re the best on the market so there are essentially 3 things that i in fact use meta chat for number one selling an item number two list building and number three client service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get going totally free and the next action is to sign in with your facebook account and they will instantly link up all of your facebook pages to manychat now when you have actually successfully registered for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so gradually as you grow you’ll be able to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each specific customers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a complimentary natural traffic from your facebook page to any site that you want do not worry i’ll be coming back to development tools revealing you precisely how to use this now another feature inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can in fact chat with them right here on manychat because they provide you that alternative right here another thing is you’re going to send broadcast so whenever you have develop your customers list to state 500 or a thousand individuals you can begin sending broadcast messages state hello we have a new item proceed and check it out or take a look at check out our service like anything that you would send out in an e-mail you can really use broadcasting to send to your subscribers list so similar to an email list that you want to develop it to your you understand 5 000 or 10 000 individuals on your list you wish to start constructing your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most vital part in terms of customer service because because when you go under automation we can establish things like inviting message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the really first time on your facebook page they will see this immediate message now keep in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click new flow and then you want to offer your new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and then over here you can see a sneak peek on how it really appears like when someone messaged you so for the function of this training i have actually currently typed up a welcoming message so i’m simply i’m just going to paste it right here so generally what i say is hey there would you like to would you like to register for our facebook messenger you will receive notices for discount rates and special promos now discover now i have actually structured our inviting message i want to make an offer for them to subscribe to our messenger because our objective for utilizing manychat for any facebook page or any company is to construct our customer list so we wish to absolutely wish to extend an offer to anybody that messages our page now you also want to provide a reward for individuals to wish to register for your messenger but you know no one awakens in the morning state hey i wish to i wish to be spammed more you understand through facebook messenger nobody does that you understand you know you want to certainly give some sort of reward for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discount rates special promos things like that so that way individuals are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe by means of this bot so with manychat they give you the alternative to add a button and this is the alternatives that you’re going to supply to anybody that is seeing this message so uh so all you have to do is click the add button over here you have numerous various options however in this case for the first button i simply want to say yes yes i want to be subscribed and then you pick an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we want individuals to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go on and send them a message i’m going to say in the message because message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will instantly immediately subscribe the individual to your list however we likewise wish to tell them that we have gotten their subscription so over here i normally type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is confirmed and after that i’m going to say hello why not enjoy five dollar off your first purchase with us simply utilize this discount coupon code at check out so right away what i like to do is use them a discount coupon code so for me since i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can return to and track whoever utilized the particular discount coupon code i understand that i understand that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of emails that way i can track what’s working much better versus which one is not working too so that’s a little cool technique that i usually do is to have a custom-made voucher code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and each and every single among these platforms that way you can track where your majority of your sales is coming from so over here you know you can state your subscription is verified please visit us you could also include this button and a button states you know visit us and now and then you can open a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify shop so this just my test shopify
store just going to go on and copy my domain again again you do want to have a custom-made domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s very simple so you wish to do is we want to come back to our welcoming message and we can include a 2nd button so for the second button certainly you want to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot just want to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers individuals and services to build interesting and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to create automated discussions, enabling companies to provide tailored experiences and improve customer interactions.
Key Features of ManyChat:
Visual Chatbot Builder: ManyChat supplies an easy to use interface that enables the production of chatbots through a visual drag-and-drop home builder. You do not require to have coding abilities to create interactive conversational flows.
Combination with Multiple Platforms: ManyChat perfectly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting organizations to reach customers on their chosen channels.
Automation and AI Capabilities: ManyChat offers automation functions that enable chatbots to react to user queries, offer information, gather data, and carry out specific actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent gradually.
Dynamic Content: ManyChat permits the addition of vibrant aspects such as images, videos, buttons, and carousels within conversations, improving the user experience and supplying visually appealing interactions.
Customization and Division: With ManyChat, you can sector your audience based upon their choices, demographics, and behavior. This enables individualized messaging and targeted projects, leading to greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Series enable automated drip campaigns, nurturing leads and assisting them through the customer journey.
Analytics and Insights: ManyChat provides detailed analytics and efficiency metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This information assists in optimizing your chatbot strategy and improving consumer interactions.
E-commerce Integration: ManyChat perfectly integrates with popular e-commerce platforms, allowing businesses to automate product recommendations, order updates, abandoned cart tips, and more, therefore boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning between automated chatbots and live chat, making sure that consumers can quickly reach a human representative when required, supplying a tailored touch to customer assistance.
Third-Party Integrations: ManyChat offers a large range of combinations with third-party tools and services, including CRM systems, email marketing platforms, payment gateways, and more, enabling businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Flow: Before diving into building your chatbot, hang out carefully preparing the conversational circulation, preparing for user interactions, and specifying the desired outcomes.
Use Personalization: Leverage user qualities and division to individualize conversations and tailor messages according to user choices. This helps in developing a more relevant and appealing experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies supply users with predefined choices, making it easier for them to browse through the conversation. Use them tactically to assist users and timely desired actions.
Test and Optimize: Frequently check your chatbot to guarantee smooth interactions and recognize areas for improvement. Screen user feedback and analytics data to enhance your chatbot’s performance gradually.
Experiment with AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to improve your chatbot’s understanding of user intent and provide more precise actions.
Leverage Broadcasting and Sequences: Make the most of broadcasting and sequences to engage with your subscribers frequently. Be conscious of frequency and ensure your messages provide value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync information and effortlessly support leads across channels.
Monitor Analytics: Frequently evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this information to improve your chatbot technique.
Offer Clear Call-to-Actions: Guide users towards preferred actions by consisting of clear and engaging call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Integrate a smooth shift from chatbot to live chat when required, making sure a human touch for more complicated queries or customized support.
Rates Plans:
ManyChat uses different pricing strategies to deal with varying organization needs:
Free Plan: Ideal for people or small companies starting their chatbot journey, permitting as much as 1,000 customers and limited functions.
Pro Strategy: Priced at $10 monthly, this plan uses extra functions, increased customer limits, and top priority support.
Service Strategy: Created for growing organizations, prices begins at $25 per month and offers sophisticated features, increased subscriber limits, priority support, and dedicated account management.
Business Plan: Tailored for massive companies, providing custom rates, advanced functions, high customer limits, devoted account management, and extra enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I’m interested in buying a brand-new mobile phone. Can you suggest any models?
Chatbot: Naturally! We have a large range of mobile phones available. To much better assist you, could you please let me know your preferred brand and budget plan?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both models provide exceptional functions and fall within your budget.
User: Yes, please offer me with the key functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also provides advanced Face ID technology for safe and secure unlocking. Would you like to explore other choices or find out more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To make a purchase, you can visit our online shop by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers people and organizations to develop engaging and interactive chatbots. With its easy to use interface, automation abilities, and combination with popular messaging platforms, ManyChat uses limitless possibilities for improving consumer interactions, offering customized experiences, and driving business development. By following the pointers shared in this short article, you can maximize the potential of ManyChat and open its complete abilities to deliver exceptional conversational experiences.