Ecommerce Manychat 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Viewpoint on Ecommerce Manychat …

Interestingly, my kid, who is not a coder like me, has actually likewise accepted ManyChat for his individual use. In this short article, I will dive into the world of ManyChat, shedding light on its functions, advantages, and potential applications, while sharing 10 important suggestions for making the most of this powerful platform.

What is ManyChat?

uestion for you and that is we presently own a facebook company page and if the answer is yes then you definitely require to be utilizing chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to maximize making use of my facebook page all that will be showing up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to help you interact with your audience chatbot permits you to reach your customers straight and communicate with them by means of the facebook messaging app like how you would typically communicate with your friends and family you have the capability to set the chatbot to ask particular questions and offer a couple of choices to help your clients deal with a problem or get to a specific place or reach a specific objective not only can you basically utilize it for anything like client service you can offer choices for the most frequently asked questions like tracking shipments booking a visit or merely visiting your site with chatbots you can set up automatic interactive discussions with your clients to guide them with the item selection procedure to make the necessary purchases since more than likely your audience is new to your brand and you can eliminate that barrier through

conversations therefore providing the confidence to purchase from you and the software application that that i’m presently utilizing is called a manychat they are the lady software application for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i actually use meta chat for top offering a product second list building and number 3 customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get started for free and the next step is to check in with your facebook account and they will instantly link all of your facebook pages to manychat now when you have successfully registered for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is sometimes you may wish to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the

most important tool inside manychat is the growth tool this the part where you get to send a free organic traffic from your facebook page to any website that you desire don’t stress i’ll be returning to development tools showing you precisely how to use this now another feature inside meta chat is that you can utilize the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can in fact chat with them right here on manychat since they offer you that choice right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to state 500 or a thousand individuals you can begin sending out broadcast messages say hey we have a brand-new item go on and check it out or check out check out our service like anything that you would send in an email you can really use relaying to send out to your customers list so comparable to an e-mail list that you want to build it to your you understand 5 000 or 10 000 individuals on your list you want to start developing your customers on your on your chat bot and another thing is automation now this is among the style the most fundamental part in regards to customer support because since when you go under automation we can establish things like welcoming message and default respond so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to set up your welcome message so whenever someone message you for the very first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they

will see this very first inviting message so i’m going to show you precisely how to set this up so the first thing you want to do is click brand-new flow and after that you wish to provide your new circulation a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it really looks like when someone messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m just i’m just going to paste it right here so essentially what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive notifications for discounts and special promos now discover now i have actually structured our inviting message i want to make a deal for them to register for our messenger due to the fact that our end goal for using manychat for any facebook page or any business is to develop our customer list so we want to absolutely want to extend a deal to anybody that messages our page now you also want to use a reward for individuals to wish to subscribe to your messenger however you understand nobody gets up in the early morning say hey i wish to i want to be spammed more you understand through facebook messenger nobody does that you understand you know you wish to certainly provide some sort of incentive for them to register for your bots so what i do is i’m going to state hello if you subscribe we’ll offer you discounts special promos things like that so that way people are more likely to subscribe so over here people are going to be asking well how do individuals subscribe by means of this bot so with manychat they offer you the option to include a button and this is the alternatives that you’re going to provide to anyone that is seeing this message so uh so all you have to do is click the include button over here you have several different alternatives but in this case for the first button i simply want to say yes yes i wish to be subscribed and then you select an action on what you want to have what you wish to take place so i’m going to click action and i’m going to scroll down here and state subscribe to bot because this is what we want people to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go on and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever

click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i wish to be subscribed so what management will do is that they will instantly immediately subscribe the person to your list however we likewise want to tell them that we have actually gotten their subscription so over here i normally type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is confirmed and after that i’m going to state hey why not take pleasure in 5 dollar off your very first purchase with us simply utilize this voucher code at check out so immediately what i like to do is provide them a discount coupon code so for me considering that i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can return to and track whoever utilized the particular coupon code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working too so that’s a little cool technique that i generally do is to have a custom discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every one of these platforms that way you can track where your bulk of your sales is originating from so over here you understand you can state your subscription is validated please visit us you might likewise include a button and this button says you know visit us and once in a while you can open a website so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this simply my test shopify

shop just going to go on and copy my domain again again you do wish to have a custom domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i do not wish to be subscribed how do i set that up so that’s extremely easy so you wish to do is we wish to return to our welcoming message and we can include a 2nd button so for the 2nd button clearly you wish to say no and and we’ll say no thank you and after that we can pick an action will and the action will just be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers organizations and individuals to develop interactive and appealing chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to produce automatic conversations, permitting companies to supply personalized experiences and improve customer interactions.

Key Features of ManyChat:

Visual Chatbot Builder: ManyChat supplies an user-friendly interface that makes it possible for the creation of chatbots through a visual drag-and-drop builder. You don’t need to have coding skills to design interactive conversational circulations.
Integration with Numerous Platforms: ManyChat seamlessly integrates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation features that make it possible for chatbots to respond to user inquiries, supply information, collect information, and carry out particular actions without manual intervention. The AI technology ingrained within ManyChat improves the bot’s understanding of user intent with time.

Dynamic Material: ManyChat enables the addition of vibrant components such as images, videos, buttons, and carousels within conversations, enhancing the user experience and supplying visually enticing interactions.

 

Personalization and Segmentation: With ManyChat, you can section your audience based upon their preferences, demographics, and behavior. This allows for individualized messaging and targeted projects, resulting in higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promotions, or news. Sequences allow for automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat provides in-depth analytics and efficiency metrics, giving you important insights into your chatbot’s performance, user engagement, and conversion rates. This data assists in optimizing your chatbot technique and enhancing consumer interactions.
E-commerce Combination: ManyChat perfectly integrates with popular e-commerce platforms, making it possible for organizations to automate item suggestions, order updates, deserted cart suggestions, and more, therefore boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for smooth transitioning between automatic chatbots and live chat, ensuring that consumers can easily reach a human representative when required, supplying an individualized touch to client support.
Third-Party Integrations: ManyChat uses a vast array of integrations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment entrances, and more, enabling businesses to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Effectively:

Plan Your Conversational Flow: Prior to diving into building your chatbot, spend time carefully preparing the conversational flow, anticipating user interactions, and specifying the preferred outcomes.
Usage Personalization: Leverage user qualities and segmentation to customize discussions and tailor messages according to user preferences. This helps in developing a more engaging and relevant experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it much easier for them to navigate through the discussion. Use them tactically to direct users and timely desired actions.
Test and Enhance: Frequently evaluate your chatbot to make sure smooth interactions and recognize areas for enhancement. Screen user feedback and analytics data to enhance your chatbot’s performance over time.
Try Out AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and supply more precise reactions.
Utilize Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers frequently. Nevertheless, be mindful of frequency and ensure your messages supply value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly support leads throughout channels.
Screen Analytics: Regularly evaluation analytics and performance metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this data to refine your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and compelling call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Incorporate a seamless shift from chatbot to live chat when required, ensuring a human touch for more complex questions or personalized help.
Pricing Plans:

ManyChat uses various prices strategies to accommodate varying company requirements:

Free Strategy: Perfect for individuals or small businesses beginning their chatbot journey, permitting approximately 1,000 subscribers and restricted features.
Pro Plan: Priced at $10 each month, this plan uses additional features, increased customer limits, and top priority assistance.
Company Plan: Designed for growing services, rates begins at $25 monthly and offers advanced features, increased customer limits, top priority assistance, and devoted account management.
Business Strategy: Customized for large-scale businesses, offering custom-made prices, advanced functions, high subscriber limits, devoted account management, and additional enterprise-level services.
Example Conversation Developed on ManyChat:

User: Hi, I’m interested in buying a brand-new smart device. Can you recommend any models?

Chatbot: Of course! We have a vast array of mobile phones offered. To much better assist you, could you please let me understand your favored brand name and budget?

User: I’m considering either an iPhone or a Samsung, and my budget is around $800.

Chatbot: Great! Both models use exceptional features and fall within your budget.

User: Yes, please provide me with the key functions and specifications of the iPhone 13.

Chatbot: The iPhone 13 functions a stunning Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses advanced Face ID technology for secure unlocking. Would you like to check out other alternatives or find out more about the iPhone 13?

User: No, that sounds intriguing. How can I purchase?

Chatbot: To buy, you can visit our online shop by clicking the link below: [Link]

ManyChat is a flexible platform that empowers individuals and services to produce interactive and engaging chatbots. With its user-friendly user interface, automation capabilities, and combination with popular messaging platforms, ManyChat uses limitless possibilities for boosting customer interactions, supplying personalized experiences, and driving service growth. By following the tips shared in this post, you can optimize the capacity of ManyChat and open its complete capabilities to provide remarkable conversational experiences.