Enhancing Conversational Experiences: A Coder’s Point of view on How To Send A Message With Manychat …
Surprisingly, my child, who is not a coder like me, has actually also embraced ManyChat for his personal usage. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 essential tips for making the most of this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook organization page and if the answer is yes then you certainly require to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you utilize it to make the most of using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you engage with your audience chatbot allows you to reach your clients directly and communicate with them via the facebook messaging app like how you would usually communicate with your friends and family you have the ability to program the chatbot to ask particular questions and offer a few alternatives to assist your consumers get or deal with an issue to a specific place or reach a particular goal not just can you essentially utilize it for anything like customer support you can offer choices for the most frequently asked questions like tracking shipments booking a consultation or merely visiting your site with chatbots you can set up automated interactive conversations with your consumers to guide them with the product choice procedure to make the required purchases due to the fact that more than likely your audience is brand-new to your brand name and you can eliminate that barrier through
discussions thereby providing the self-confidence to buy from you and the software that that i’m currently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the market so there are essentially 3 things that i really utilize meta chat for top offering a product number two lead generation and number 3 client service so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin for free and the next step is to sign in with your facebook account and they will immediately link all of your facebook pages to manychat now when you have actually successfully registered for manychat you’ll be redirected to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so over time as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each individual customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send out a totally free organic traffic from your facebook page to any website that you want do not worry i’ll be coming back to development tools revealing you precisely how to utilize this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually chat with them right here on manychat since they give you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your customers list to state 500 or a thousand people you can start sending out broadcast messages say hey we have a brand-new product go on and check it out or take a look at check out our service like anything that you would send in an email you can actually use broadcasting to send out to your customers list so similar to an e-mail list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you wish to start building your customers on your on your chat bot and another thing is automation now this is one of the style the most important part in regards to customer service because due to the fact that when you go under automation we can establish things like inviting message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the really very first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this very first welcoming message so i’m going to reveal you precisely how to set this up so the first thing you want to do is click brand-new circulation and after that you want to provide your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it in fact appears like when somebody messaged you so for the purpose of this training i have already typed up an inviting message so i’m just i’m just going to paste it right here so essentially what i state is hey there would you like to would you like to register for our facebook messenger you will receive alerts for discounts and unique promotions now discover now i have structured our welcoming message i wish to make an offer for them to subscribe to our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any business is to develop our subscriber list so we wish to absolutely want to extend a deal to anyone that messages our page now you also want to provide an incentive for people to wish to sign up for your messenger however you know nobody wakes up in the early morning say hi i want to i want to be spammed more you know through facebook messenger no one does that you know you know you want to certainly offer some sort of incentive for them to sign up for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discounts unique promos things like that so that way individuals are more likely to subscribe so over here people are going to be asking well how do individuals subscribe via this bot so with manychat they provide you the alternative to add a button and this is the alternatives that you’re going to offer to anybody that is seeing this message so uh so all you need to do is click the include button over here you have several various choices but in this case for the very first button i simply wish to say yes yes i want to be subscribed and after that you select an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and say register for bot because this is what we desire individuals to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will automatically automatically subscribe the individual to your list however we also want to tell them that we have received their subscription so over here i generally type something like this i’m just going to go on and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to state hello why not delight in 5 dollar off your first purchase with us simply use this discount coupon code at check out so instantly what i like to do is use them a voucher code so for me given that i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever utilized the specific coupon code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working better versus which one is not working also so that’s a little cool trick that i usually do is to have a custom-made voucher code for emails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and each and every single among these platforms that way you can track where your bulk of your sales is originating from so over here you understand you can say your membership is validated please visit us you could also include a button and this button states you understand visit us and now and then you can open a website so you can enter in your website right here so what i do is i can come back over to my face to my shopify shop so this simply my test shopify
store just going to go on and copy my domain again again you do want to have a custom-made domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s really easy so you want to do is we want to come back to our welcoming message and we can add a second button so for the second button undoubtedly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will just be unsubscribe from bot just wish to click that and i also want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers organizations and individuals to develop appealing and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to develop automated conversations, permitting services to supply personalized experiences and enhance client interactions.
Key Features of ManyChat:
Visual Chatbot Contractor: ManyChat supplies an easy to use interface that allows the production of chatbots through a visual drag-and-drop builder. You do not need to have coding abilities to create interactive conversational circulations.
Integration with Numerous Platforms: ManyChat seamlessly incorporates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing services to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation functions that allow chatbots to respond to user inquiries, supply details, gather information, and perform particular actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent gradually.
Dynamic Content: ManyChat permits the addition of dynamic aspects such as images, videos, buttons, and carousels within conversations, enhancing the user experience and providing aesthetically appealing interactions.
Personalization and Segmentation: With ManyChat, you can section your audience based on their choices, demographics, and behavior. This allows for individualized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promotions, or news. Series permit automated drip projects, supporting leads and assisting them through the client journey.
Analytics and Insights: ManyChat provides comprehensive analytics and performance metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot technique and improving customer interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, enabling organizations to automate product suggestions, order updates, deserted cart reminders, and more, consequently boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat enables smooth transitioning between automatic chatbots and live chat, making sure that consumers can quickly reach a human agent when required, offering a customized touch to client support.
Third-Party Integrations: ManyChat provides a vast array of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment entrances, and more, enabling services to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Strategy Your Conversational Flow: Before diving into building your chatbot, hang out carefully preparing the conversational flow, anticipating user interactions, and specifying the desired outcomes.
Usage Personalization: Leverage user attributes and segmentation to customize conversations and tailor messages according to user preferences. This helps in developing a more relevant and appealing experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined choices, making it easier for them to browse through the conversation. Use them tactically to direct users and prompt preferred actions.
Test and Optimize: Frequently evaluate your chatbot to guarantee smooth interactions and determine areas for improvement. Display user feedback and analytics information to optimize your chatbot’s performance in time.
Try Out AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to boost your chatbot’s understanding of user intent and offer more precise reactions.
Take Advantage Of Broadcasting and Sequences: Take advantage of broadcasting and sequences to engage with your subscribers regularly. However, bear in mind frequency and guarantee your messages provide value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync information and perfectly support leads across channels.
Display Analytics: Frequently evaluation analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation paths. Utilize this information to improve your chatbot strategy.
Supply Clear Call-to-Actions: Guide users towards preferred actions by including compelling and clear call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Integrate a seamless shift from chatbot to live chat when needed, ensuring a human touch for more complex questions or personalized assistance.
ManyChat provides different pricing strategies to accommodate varying company requirements:
Free Plan: Suitable for individuals or small businesses beginning their chatbot journey, enabling up to 1,000 subscribers and minimal functions.
Pro Plan: Priced at $10 each month, this plan provides additional features, increased subscriber limits, and priority support.
Organization Strategy: Developed for growing organizations, rates starts at $25 each month and offers advanced functions, increased customer limits, top priority support, and devoted account management.
Business Plan: Customized for large-scale companies, using custom rates, advanced functions, high subscriber limitations, dedicated account management, and additional enterprise-level services.
Example Discussion Created on ManyChat:
User: Hi, I’m interested in acquiring a new smartphone. Can you suggest any models?
Chatbot: Of course! We have a vast array of smartphones readily available. To much better help you, could you please let me know your preferred brand name and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Based on your preferences, I suggest the iPhone 13 and the Samsung Galaxy S21. Both designs offer exceptional features and fall within your spending plan. Would you like more information about either of these models?
User: Yes, please supply me with the essential features and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a spectacular Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also provides innovative Face ID innovation for secure unlocking. Would you like to explore other alternatives or learn more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To make a purchase, you can visit our online shop by clicking the link below: [Connect]
ManyChat is a versatile platform that empowers services and people to produce interactive and interesting chatbots. With its easy to use interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers limitless possibilities for enhancing customer interactions, supplying personalized experiences, and driving company development. By following the suggestions shared in this article, you can maximize the capacity of ManyChat and open its full abilities to provide exceptional conversational experiences.