Enhancing Conversational Experiences: A Coder’s Point of view on How To Use Main Menu With Flows Manychat …
Surprisingly, my boy, who is not a coder like me, has likewise welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 important tips for making the many of this effective platform.
What is ManyChat?
uestion for you and that is we currently own a facebook service page and if the answer is yes then you absolutely need to be using chatbots and i’m going to be getting concerns well what exactly is face facebook messenger bot and how can you utilize it to optimize the use of my facebook page all that will be showing up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is essentially an automated messaging software that uses ai to help you engage with your audience chatbot permits you to reach your clients directly and interact with them through the facebook messaging app like how you would usually interact with your loved ones you have the capability to program the chatbot to ask particular concerns and supply a couple of options to assist your customers get or fix a problem to a certain place or reach a certain objective not just can you essentially use it for anything like client service you can provide choices for the most frequently asked questions like tracking shipments reserving a visit or simply visiting your site with chatbots you can set up automatic interactive conversations with your consumers to direct them with the product selection process to make the required purchases because probably your audience is brand-new to your brand name and you can get rid of that barrier through
conversations thus giving them the self-confidence to purchase from you and the software application that that i’m currently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the best on the marketplace so there are generally three things that i actually utilize meta chat for top selling an item number two list building and number 3 customer service so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can begin free of charge and the next step is to check in with your facebook account and they will instantly connect all of your facebook pages to manychat now when you have successfully signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so in time as you grow you’ll be able to see the line mature and up and up and it’s just how it works so just install it and you’ll see your subscribers grow now another thing is in some cases you might want to see each individual subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the growth tool this the part where you get to send a free organic traffic from your facebook page to any site that you desire don’t stress i’ll be coming back to development tools revealing you exactly how to use this now another feature inside meta chat is that you can use the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat since they provide you that choice right here another thing is you’re going to send broadcast so whenever you have develop your customers list to say 500 or a thousand individuals you can begin sending broadcast messages state hi we have a brand-new item go ahead and check it out or have a look at check out our service like anything that you would send out in an e-mail you can in fact use transmitting to send out to your customers list so similar to an email list that you want to build it to your you know 5 000 or 10 000 people on your list you wish to start developing your customers on your on your chat bot and another thing is automation now this is one of the style the most important part in terms of customer support because since when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do when you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the extremely first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you want to do is click new circulation and after that you want to provide your brand-new circulation a name so i’m going to state welcome message test i’m going to click produce now this is the part where we get to tailor our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it in fact looks like when someone messaged you so for the purpose of this training i have actually currently typed up an inviting message so i’m just i’m just going to paste it right here so generally what i state is hey there would you like to would you like to register for our facebook messenger you will get alerts for discounts and unique promos now discover now i have actually structured our welcoming message i wish to make an offer for them to sign up for our messenger because our end goal for utilizing manychat for any facebook page or any service is to construct our subscriber list so we wish to certainly wish to extend a deal to anybody that messages our page now you also want to provide an incentive for individuals to want to register for your messenger but you understand no one gets up in the early morning state hey i want to i wish to be spammed more you understand through facebook messenger nobody does that you know you know you wish to absolutely provide some sort of reward for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll provide you discounts unique promotions things like that so that way people are more inclined to subscribe so over here people are going to be asking well how do people subscribe through this bot so with manychat they provide you the alternative to include a button and this is the choices that you’re going to supply to anyone that is seeing this message so uh so all you need to do is click the add button over here you have several different alternatives however in this case for the first button i simply wish to say yes yes i want to be subscribed and after that you select an action on what you want to have what you want to take place so i’m going to click action and i’m going to scroll down here and say subscribe to bot because this is what we desire people to do so they when they click yes they’re going to be registered for their bot and then i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the person to your list however we likewise wish to tell them that we have actually gotten their subscription so over here i generally type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your subscription is verified and after that i’m going to say hey why not take pleasure in five dollar off your very first purchase with us simply utilize this discount coupon code at check out so instantly what i like to do is provide them a discount coupon code so for me because i own a shopify shop the method i like to track my leads that are originating from my facebook messenger is i can return to and track whoever used the particular discount coupon code i understand that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working better versus which one is not working also so that’s a little cool trick that i generally do is to have a custom-made voucher code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and each and every single among these platforms that way you can track where your majority of your sales is coming from so over here you understand you can state your membership is verified please visit us you could also include this button and a button says you know visit us and once in a while you can open a website so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this simply my test shopify
shop simply going to go ahead and copy my domain again once again you do wish to have a custom-made domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if somebody says no i don’t want to be subscribed how do i set that up so that’s really simple so you wish to do is we want to return to our inviting message and we can add a 2nd button so for the 2nd button undoubtedly you wish to say no and and we’ll say no thank you and after that we can pick an action will and the action will just be unsubscribe from bot just want to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to develop interactive and appealing chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to develop automated discussions, allowing companies to supply personalized experiences and enhance consumer interactions.
Secret Functions of ManyChat:
Visual Chatbot Home builder: ManyChat provides an user-friendly interface that allows the development of chatbots through a visual drag-and-drop home builder. You do not need to have coding abilities to create interactive conversational flows.
Combination with Several Platforms: ManyChat seamlessly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat offers automation functions that allow chatbots to react to user inquiries, offer info, gather information, and carry out specific actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent over time.
Dynamic Material: ManyChat permits the addition of vibrant components such as images, videos, buttons, and carousels within conversations, improving the user experience and supplying visually attractive interactions.
Personalization and Division: With ManyChat, you can section your audience based on their choices, demographics, and behavior. This allows for personalized messaging and targeted projects, leading to greater engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Sequences allow for automated drip campaigns, supporting leads and assisting them through the customer journey.
Analytics and Insights: ManyChat provides detailed analytics and efficiency metrics, offering you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot strategy and improving customer interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, making it possible for businesses to automate item recommendations, order updates, abandoned cart pointers, and more, consequently boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning between automated chatbots and live chat, making sure that customers can easily reach a human representative when needed, offering an individualized touch to consumer support.
Third-Party Integrations: ManyChat offers a wide variety of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, allowing services to extend their chatbot abilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Circulation: Before diving into constructing your chatbot, spend time thoroughly preparing the conversational flow, preparing for user interactions, and defining the wanted results.
Usage Personalization: Leverage user characteristics and segmentation to individualize discussions and tailor messages according to user choices. This helps in creating a more relevant and appealing experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined options, making it much easier for them to browse through the conversation. Utilize them tactically to assist users and prompt desired actions.
Test and Enhance: Frequently check your chatbot to guarantee smooth interactions and determine areas for improvement. Monitor user feedback and analytics information to enhance your chatbot’s efficiency in time.
Experiment with AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and offer more precise reactions.
Take Advantage Of Broadcasting and Series: Take advantage of broadcasting and series to engage with your customers frequently. Be conscious of frequency and ensure your messages offer worth to the users.
Incorporate with CRM and Email Marketing: Connect ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync information and seamlessly nurture leads throughout channels.
Display Analytics: Routinely review analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular conversation courses. Utilize this information to improve your chatbot technique.
Offer Clear Call-to-Actions: Guide users towards wanted actions by including engaging and clear call-to-action buttons or messages at strategic points within the conversation.
Embrace Live Chat: Integrate a seamless shift from chatbot to live chat when required, making sure a human touch for more complex questions or personalized help.
ManyChat provides different rates plans to deal with varying organization needs:
Free Plan: Perfect for individuals or small companies starting their chatbot journey, enabling approximately 1,000 customers and restricted features.
Pro Strategy: Priced at $10 per month, this strategy provides additional features, increased subscriber limits, and concern assistance.
Business Plan: Designed for growing companies, prices begins at $25 monthly and supplies advanced features, increased subscriber limitations, top priority assistance, and dedicated account management.
Enterprise Strategy: Tailored for large-scale services, offering custom prices, advanced functions, high subscriber limits, committed account management, and extra enterprise-level services.
Example Discussion Produced on ManyChat:
User: Hi, I’m interested in buying a new smartphone. Can you recommend any designs?
Chatbot: Obviously! We have a vast array of mobile phones available. To better assist you, could you please let me know your favored brand name and budget?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based upon your choices, I advise the iPhone 13 and the Samsung Galaxy S21. Both designs use excellent functions and fall within your budget. Would you like more details about either of these models?
User: Yes, please provide me with the essential features and specifications of the iPhone 13.
Chatbot: The iPhone 13 functions a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses innovative Face ID innovation for secure unlocking. Would you like to explore other alternatives or learn more about the iPhone 13?
User: No, that sounds intriguing. How can I buy?
Chatbot: To buy, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers individuals and services to create appealing and interactive chatbots. With its user-friendly interface, automation capabilities, and combination with popular messaging platforms, ManyChat offers endless possibilities for improving consumer interactions, providing tailored experiences, and driving organization growth. By following the pointers shared in this post, you can optimize the capacity of ManyChat and open its complete abilities to deliver exceptional conversational experiences.