Manychat Blog Birthday 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Viewpoint on Manychat Blog Birthday …

Remarkably, my son, who is not a coder like me, has actually also welcomed ManyChat for his personal use. In this article, I will dive into the world of ManyChat, shedding light on its features, benefits, and potential applications, while sharing 10 important ideas for making the many of this effective platform.

What is ManyChat?

uestion for you which is we currently own a facebook company page and if the response is yes then you certainly require to be using chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you use it to take full advantage of the use of my facebook page all that will be turning up in today’s video so stay tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you connect with your audience chatbot allows you to reach your clients directly and interact with them by means of the facebook messaging app like how you would usually communicate with your family and friends you have the ability to configure the chatbot to ask certain questions and provide a couple of choices to help your consumers solve an issue or get to a certain place or reach a particular objective not just can you essentially utilize it for anything like customer service you can provide options for the most frequently asked questions like tracking shipments reserving an appointment or merely visiting your site with chatbots you can establish automatic interactive discussions with your consumers to assist them with the item choice procedure to make the required purchases due to the fact that probably your audience is new to your brand name and you can remove that barrier through

discussions thus giving them the self-confidence to buy from you and the software that that i’m presently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the market so there are generally three things that i in fact use meta chat for number one offering a product second lead generation and number three customer service so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can begin free of charge and the next step is to check in with your facebook account and they will immediately link up all of your facebook pages to manychat now when you have successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so over time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is in some cases you may wish to see each specific subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the

most important tool inside manychat is the development tool this the part where you get to send out a free natural traffic from your facebook page to any website that you desire don’t stress i’ll be returning to development tools showing you precisely how to utilize this now another function inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can really talk with them right here on manychat because they provide you that option right here another thing is you’re going to send broadcast so whenever you have build up your customers list to say 500 or a thousand individuals you can start sending out broadcast messages say hello we have a brand-new product proceed and check it out or have a look at check out our service like anything that you would send out in an email you can actually utilize relaying to send out to your subscribers list so comparable to an e-mail list that you wish to construct it to your you know 5 000 or 10 000 individuals on your list you wish to start constructing your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most important part in terms of client service because since when you go under automation we can establish things like welcoming message and default respond so i’m going to be showing you exactly how to set that up in today’s video so the first thing you wish to do once you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the really first time on your facebook page they will see this instant message now remember this all automated any message you’ll get they

will see this very first inviting message so i’m going to reveal you precisely how to set this up so the first thing you want to do is click new circulation and then you want to give your new flow a name so i’m going to state welcome message test i’m going to click develop now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it really appears like when somebody messaged you so for the function of this training i have already typed up a welcoming message so i’m just i’m just going to paste it right here so essentially what i say is hey there would you like to would you like to sign up for our facebook messenger you will get notices for discounts and special promos now discover now i have structured our inviting message i wish to make a deal for them to sign up for our messenger because our end goal for using manychat for any facebook page or any company is to develop our customer list so we wish to certainly wish to extend an offer to anyone that messages our page now you likewise wish to offer an incentive for people to wish to sign up for your messenger however you know no one awakens in the early morning say hey i wish to i wish to be spammed more you know through facebook messenger no one does that you know you understand you wish to absolutely offer some sort of reward for them to subscribe to your bots so what i do is i’m going to state hi if you subscribe we’ll offer you discount rates unique promos things like that so that way people are more inclined to subscribe so over here people are going to be asking well how do people subscribe by means of this bot so with manychat they give you the alternative to include a button and this is the alternatives that you’re going to provide to anyone that is seeing this message so uh so all you have to do is click the include button over here you have numerous different choices however in this case for the very first button i just want to say yes yes i wish to be subscribed and after that you pick an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and state subscribe to bot due to the fact that this is what we desire individuals to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever

click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the individual to your list but we also wish to tell them that we have received their membership so over here i typically type something like this i’m just going to go on and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to say hey why not take pleasure in 5 dollar off your very first purchase with us just utilize this voucher code at check out so right away what i like to do is use them a coupon code so for me because i own a shopify store the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever utilized the specific coupon code i know that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than e-mails that way i can track what’s working better versus which one is not working too so that’s a little cool technique that i typically do is to have a customized coupon code for e-mails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you know you can say your subscription is confirmed please visit us you could likewise include a button and this button says you know visit us and now and then you can open a website so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify

store simply going to go on and copy my domain again once again you do want to have a custom domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very easy so you wish to do is we wish to return to our inviting message and we can add a second button so for the second button clearly you want to say no and and we’ll say no thank you and after that we can select an action will and the action will just be unsubscribe from bot simply wish to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers people and services to develop interactive and appealing chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to create automated discussions, permitting companies to provide customized experiences and enhance client interactions.

Key Functions of ManyChat:

Visual Chatbot Builder: ManyChat provides an easy to use interface that makes it possible for the development of chatbots through a visual drag-and-drop contractor. You do not require to have coding abilities to create interactive conversational flows.
Combination with Multiple Platforms: ManyChat seamlessly incorporates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing companies to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to respond to user inquiries, offer information, collect information, and carry out specific actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent with time.

Dynamic Content: ManyChat allows the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, enhancing the user experience and supplying aesthetically appealing interactions.

 

Personalization and Segmentation: With ManyChat, you can segment your audience based on their preferences, demographics, and habits. This permits personalized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your customers, keeping them notified about updates, promotions, or news. Sequences allow for automated drip campaigns, nurturing leads and assisting them through the customer journey.
Analytics and Insights: ManyChat provides in-depth analytics and performance metrics, offering you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This data helps in enhancing your chatbot method and improving customer interactions.
E-commerce Integration: ManyChat effortlessly integrates with popular e-commerce platforms, making it possible for organizations to automate item suggestions, order updates, abandoned cart suggestions, and more, therefore boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning between automated chatbots and live chat, making sure that consumers can quickly reach a human agent when needed, supplying a personalized touch to customer assistance.
Third-Party Integrations: ManyChat uses a vast array of combinations with third-party tools and services, including CRM systems, email marketing platforms, payment entrances, and more, allowing businesses to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:

Strategy Your Conversational Circulation: Prior to diving into building your chatbot, hang around carefully preparing the conversational flow, anticipating user interactions, and specifying the preferred results.
Use Personalization: Take advantage of user characteristics and division to individualize discussions and tailor messages according to user preferences. This helps in creating a more interesting and appropriate experience.
Utilize Buttons and Quick Replies: Buttons and quick replies supply users with predefined options, making it much easier for them to browse through the discussion. Utilize them tactically to assist users and prompt preferred actions.
Test and Enhance: Regularly evaluate your chatbot to ensure smooth interactions and determine areas for improvement. Display user feedback and analytics data to enhance your chatbot’s efficiency with time.
Explore AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and offer more precise actions.
Take Advantage Of Broadcasting and Series: Benefit from broadcasting and sequences to engage with your customers routinely. However, be mindful of frequency and guarantee your messages supply worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and email marketing platform to sync information and effortlessly nurture leads throughout channels.
Display Analytics: Regularly review analytics and performance metrics to get insights into user engagement, conversion rates, and popular discussion courses. Utilize this data to refine your chatbot strategy.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of clear and compelling call-to-action buttons or messages at strategic points within the discussion.
Accept Live Chat: Include a smooth transition from chatbot to live chat when required, ensuring a human touch for more intricate questions or personalized help.
Pricing Strategies:

ManyChat offers different rates plans to accommodate differing organization needs:

Free Strategy: Ideal for individuals or small companies starting their chatbot journey, permitting as much as 1,000 subscribers and restricted functions.
Pro Plan: Priced at $10 monthly, this strategy offers extra functions, increased customer limits, and concern assistance.
Company Strategy: Designed for growing organizations, rates starts at $25 monthly and supplies innovative features, increased customer limits, concern support, and devoted account management.
Business Plan: Tailored for massive businesses, offering custom prices, advanced functions, high customer limitations, dedicated account management, and extra enterprise-level services.
Example Discussion Developed on ManyChat:

User: Hi, I have an interest in acquiring a new smartphone. Can you recommend any models?

Chatbot: Naturally! We have a wide variety of smartphones offered. To better help you, could you please let me know your preferred brand and spending plan?

User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.

Chatbot: Great! Both designs offer exceptional features and fall within your spending plan.

User: Yes, please offer me with the crucial features and requirements of the iPhone 13.

Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also provides innovative Face ID technology for safe unlocking. Would you like to explore other options or learn more about the iPhone 13?

User: No, that sounds fascinating. How can I purchase?

Chatbot: To make a purchase, you can visit our online shop by clicking the link listed below: [Connect]

ManyChat is a flexible platform that empowers services and people to develop interesting and interactive chatbots. With its easy to use user interface, automation capabilities, and combination with popular messaging platforms, ManyChat provides unlimited possibilities for boosting customer interactions, supplying individualized experiences, and driving service growth. By following the ideas shared in this post, you can make the most of the potential of ManyChat and unlock its full capabilities to deliver exceptional conversational experiences.