Manychat Customer Chat 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Perspective on Manychat Customer Chat …

As a coder with an enthusiasm for exploring new innovations, I’m always on the lookout for platforms that transform the way we interact and communicate. One such platform that has captured my attention is ManyChat. Remarkably, my kid, who is not a coder like me, has also accepted ManyChat for his personal usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and prospective applications, while sharing 10 important ideas for making the most of this powerful platform.

What is ManyChat?

uestion for you which is we currently own a facebook service page and if the response is yes then you definitely require to be using chatbots and i’m going to be getting questions well exactly what is face facebook messenger bot and how can you use it to maximize the use of my facebook page all that will be turning up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to help you connect with your audience chatbot permits you to reach your clients directly and interact with them through the facebook messaging app like how you would normally communicate with your loved ones you have the capability to configure the chatbot to ask particular questions and offer a couple of alternatives to help your consumers resolve a problem or get to a particular location or reach a specific objective not just can you essentially use it for anything like customer service you can offer choices for the most frequently asked questions like tracking shipments scheduling a consultation or simply visiting your website with chatbots you can set up automatic interactive conversations with your clients to guide them with the product choice procedure to make the necessary purchases due to the fact that more than likely your audience is new to your brand and you can remove that barrier through

discussions thus giving them the confidence to buy from you and the software application that that i’m currently using is called a manychat they are the lady software application for facebook messenger chatbots and they’re the very best on the market so there are essentially three things that i really utilize meta chat for primary offering an item number two list building and number 3 customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get started totally free and the next action is to check in with your facebook account and they will immediately connect all of your facebook pages to manychat now as soon as you have successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so in time as you grow you’ll be able to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each specific subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the

most important tool inside manychat is the growth tool this the part where you get to send out a totally free natural traffic from your facebook page to any website that you want do not worry i’ll be coming back to development tools showing you exactly how to use this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can actually chat with them right here on manychat since they offer you that choice right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can start sending broadcast messages say hey we have a new item go ahead and check it out or check out check out our service like anything that you would send in an e-mail you can in fact use relaying to send out to your subscribers list so comparable to an email list that you want to develop it to your you know 5 000 or 10 000 individuals on your list you want to start constructing your subscribers on your on your chat bot and another thing is automation now this is among the style the most important part in regards to customer support since because when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do when you sign up for imaging chat is to set up your welcome message so whenever someone message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they

will see this very first welcoming message so i’m going to reveal you precisely how to set this up so the first thing you want to do is click new circulation and then you wish to offer your brand-new circulation a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it in fact appears like when somebody messaged you so for the function of this training i have actually already typed up an inviting message so i’m simply i’m just going to paste it right here so generally what i say is hey there would you like to would you like to register for our facebook messenger you will get notifications for discounts and special promotions now see now i have structured our welcoming message i want to make a deal for them to subscribe to our messenger since our objective for using manychat for any facebook page or any service is to build our customer list so we want to definitely want to extend an offer to anybody that messages our page now you likewise wish to offer an incentive for people to wish to register for your messenger but you understand no one gets up in the early morning say hello i want to i want to be spammed more you know through facebook messenger nobody does that you understand you know you wish to definitely give some sort of reward for them to sign up for your bots so what i do is i’m going to state hi if you subscribe we’ll offer you discount rates unique promos things like that so that method individuals are more likely to subscribe so over here individuals are going to be asking well how do people subscribe via this bot so with manychat they provide you the choice to include a button and this is the alternatives that you’re going to provide to anybody that is seeing this message so uh so all you need to do is click the include button over here you have numerous different options however in this case for the first button i simply want to say yes yes i wish to be subscribed and after that you select an action on what you wish to have what you want to take place so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to state in the message because message right over here i can key in a message if they ever

click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will immediately instantly subscribe the individual to your list however we also want to tell them that we have actually received their membership so over here i usually type something like this i’m just going to go ahead and paste it in i’m going to say thank you your subscription is verified and after that i’m going to state hello why not delight in five dollar off your very first purchase with us just utilize this discount coupon code at check out so instantly what i like to do is provide them a discount coupon code so for me considering that i own a shopify store the way i like to track my leads that are coming from my facebook messenger is i can return to and track whoever utilized the specific discount coupon code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working too so that’s a little cool trick that i typically do is to have a customized voucher code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you understand you can say your membership is verified please visit us you could also include a button and this button says you understand visit us and now and then you can open a site so you can enter in your website right here so what i do is i can return over to my face to my shopify store so this just my test shopify

store just going to go ahead and copy my domain again once again you do wish to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i do not want to be subscribed how do i set that up so that’s really easy so you wish to do is we want to return to our inviting message and we can include a 2nd button so for the second button undoubtedly you want to say no and and we’ll say no thank you and after that we can choose an action will and the action will simply be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers individuals and businesses to build interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to produce automated discussions, permitting organizations to provide personalized experiences and enhance customer interactions.

Key Features of ManyChat:

Visual Chatbot Contractor: ManyChat offers an user-friendly user interface that allows the production of chatbots through a visual drag-and-drop home builder. You do not require to have coding skills to design interactive conversational flows.
Combination with Numerous Platforms: ManyChat seamlessly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling organizations to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation functions that make it possible for chatbots to react to user questions, supply information, gather information, and perform particular actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent in time.

Dynamic Material: ManyChat enables the inclusion of dynamic components such as images, videos, buttons, and carousels within discussions, boosting the user experience and supplying aesthetically attractive interactions.

 

Personalization and Division: With ManyChat, you can segment your audience based on their preferences, demographics, and habits. This allows for individualized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promotions, or news. Series permit automated drip projects, nurturing leads and guiding them through the client journey.
Analytics and Insights: ManyChat supplies detailed analytics and performance metrics, providing you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot strategy and improving customer interactions.
E-commerce Combination: ManyChat flawlessly integrates with popular e-commerce platforms, making it possible for organizations to automate product suggestions, order updates, deserted cart tips, and more, thus improving the customer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning in between automatic chatbots and live chat, guaranteeing that consumers can quickly reach a human agent when needed, providing an individualized touch to customer assistance.
Third-Party Integrations: ManyChat provides a large range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, permitting organizations to extend their chatbot capabilities.
10 Tips for Utilizing ManyChat Effectively:

Plan Your Conversational Flow: Before diving into building your chatbot, spend time thoroughly preparing the conversational flow, preparing for user interactions, and defining the preferred results.
Usage Personalization: Leverage user attributes and division to individualize conversations and tailor messages according to user choices. This helps in developing a more interesting and relevant experience.
Use Buttons and Quick Replies: Buttons and fast replies provide users with predefined options, making it simpler for them to navigate through the discussion. Utilize them tactically to assist users and timely preferred actions.
Test and Optimize: Regularly evaluate your chatbot to make sure smooth interactions and recognize areas for enhancement. Screen user feedback and analytics data to optimize your chatbot’s performance over time.
Try Out AI Characteristic: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to improve your chatbot’s understanding of user intent and provide more accurate actions.
Leverage Broadcasting and Sequences: Make the most of broadcasting and sequences to engage with your customers regularly. However, bear in mind frequency and ensure your messages supply value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and email marketing platform to sync data and flawlessly support leads throughout channels.
Screen Analytics: Regularly evaluation analytics and performance metrics to get insights into user engagement, conversion rates, and popular conversation courses. Use this data to refine your chatbot method.
Provide Clear Call-to-Actions: Guide users towards desired actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the discussion.
Embrace Live Chat: Integrate a smooth transition from chatbot to live chat when needed, guaranteeing a human touch for more complicated queries or tailored assistance.
Pricing Strategies:

ManyChat uses various rates strategies to cater to differing organization needs:

Free Plan: Ideal for people or small businesses starting their chatbot journey, enabling as much as 1,000 customers and limited features.
Pro Plan: Priced at $10 monthly, this strategy offers extra features, increased subscriber limits, and concern support.
Company Plan: Developed for growing companies, rates starts at $25 monthly and supplies innovative functions, increased subscriber limitations, priority assistance, and devoted account management.
Enterprise Strategy: Customized for massive businesses, providing customized prices, advanced functions, high subscriber limits, dedicated account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:

User: Hi, I’m interested in purchasing a new smart device. Can you advise any models?

Chatbot: Obviously! We have a large range of smart devices offered. To much better assist you, could you please let me understand your preferred brand name and spending plan?

User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.

Chatbot: Great! Both designs use outstanding features and fall within your spending plan.

User: Yes, please provide me with the essential functions and specs of the iPhone 13.

Chatbot: The iPhone 13 features a sensational Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise offers innovative Face ID technology for safe and secure unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?

User: No, that sounds intriguing. How can I purchase?

Chatbot: To make a purchase, you can visit our online shop by clicking the link listed below: [Link]

ManyChat is a flexible platform that empowers services and people to develop appealing and interactive chatbots. With its user-friendly interface, automation abilities, and integration with popular messaging platforms, ManyChat offers endless possibilities for improving customer interactions, providing personalized experiences, and driving company growth. By following the pointers shared in this article, you can maximize the potential of ManyChat and unlock its full capabilities to deliver extraordinary conversational experiences.