Manychat E-commerce 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Perspective on Manychat E-commerce …

Interestingly, my son, who is not a coder like me, has actually also embraced ManyChat for his individual usage. In this post, I will dive into the world of ManyChat, shedding light on its functions, advantages, and potential applications, while sharing 10 necessary tips for making the most of this powerful platform.

What is ManyChat?

uestion for you which is we currently own a facebook company page and if the response is yes then you definitely need to be using chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you utilize it to optimize using my facebook page all that will be turning up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is generally an automated messaging software application that uses ai to help you interact with your audience chatbot permits you to reach your customers straight and communicate with them via the facebook messaging app like how you would typically communicate with your loved ones you have the capability to set the chatbot to ask particular concerns and offer a few options to help your consumers solve a problem or get to a certain location or reach a certain objective not only can you basically use it for anything like customer care you can provide choices for the most frequently asked questions like tracking shipments reserving an appointment or merely visiting your website with chatbots you can establish automatic interactive conversations with your consumers to assist them with the item choice procedure to make the necessary purchases because probably your audience is new to your brand name and you can eliminate that barrier through

conversations thereby providing the confidence to purchase from you and the software that that i’m presently utilizing is called a manychat they are the lady software application for facebook messenger chatbots and they’re the very best on the market so there are generally 3 things that i in fact utilize meta chat for number one offering a product number two list building and number three customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get started free of charge and the next action is to check in with your facebook account and they will immediately connect all of your facebook pages to manychat now as soon as you have successfully signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so simply install it and you’ll see your customers grow now another thing is often you may wish to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the

most important tool inside manychat is the development tool this the part where you get to send out a complimentary natural traffic from your facebook page to any site that you want do not stress i’ll be coming back to growth tools revealing you precisely how to use this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of logging in onto facebook you can actually chat with them right here on manychat due to the fact that they give you that option right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to say 500 or a thousand individuals you can start sending broadcast messages state hey we have a new item go on and check it out or check out check out our service like anything that you would send out in an e-mail you can in fact use transmitting to send to your subscribers list so similar to an email list that you wish to construct it to your you understand 5 000 or 10 000 people on your list you want to start developing your subscribers on your on your chat bot and another thing is automation now this is among the theme the most vital part in regards to client service due to the fact that due to the fact that when you go under automation we can set up things like inviting message and default reply so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do once you register for imaging chat is to establish your welcome message so whenever somebody message you for the extremely very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they

will see this first welcoming message so i’m going to show you exactly how to set this up so the first thing you want to do is click new flow and then you wish to provide your new circulation a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and after that over here you can see a preview on how it really looks like when someone messaged you so for the function of this training i have currently typed up an inviting message so i’m simply i’m just going to paste it right here so generally what i say is hey there would you like to would you like to register for our facebook messenger you will get alerts for discounts and unique promotions now see now i have structured our welcoming message i want to make a deal for them to sign up for our messenger due to the fact that our end goal for utilizing manychat for any facebook page or any service is to develop our subscriber list so we want to absolutely wish to extend an offer to anybody that messages our page now you likewise want to provide an incentive for individuals to wish to register for your messenger but you know no one wakes up in the morning say hi i wish to i wish to be spammed more you understand through facebook messenger nobody does that you know you know you wish to certainly give some sort of incentive for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll provide you discounts special promotions things like that so that method individuals are more inclined to subscribe so over here people are going to be asking well how do people subscribe by means of this bot so with manychat they give you the alternative to include a button and this is the choices that you’re going to provide to anyone that is seeing this message so uh so all you need to do is click the add button over here you have multiple different choices but in this case for the very first button i simply want to say yes yes i wish to be subscribed and then you choose an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and state subscribe to bot since this is what we want individuals to do so they when they click yes they’re going to be registered for their bot and after that i’m going to go on and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever

click yes so so now we’re going to establish what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will immediately immediately subscribe the person to your list however we likewise want to tell them that we have received their membership so over here i normally type something like this i’m just going to go on and paste it in i’m going to say thank you your subscription is verified and then i’m going to state hey why not take pleasure in 5 dollar off your first purchase with us just use this discount coupon code at check out so instantly what i like to do is offer them a discount coupon code so for me considering that i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the specific coupon code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working better versus which one is not working also so that’s a little cool trick that i usually do is to have a custom-made discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you understand you can say your membership is validated please visit us you could likewise add in this button and a button says you know visit us and once in a while you can open up a site so you can enter in your website right here so what i do is i can come back over to my face to my shopify shop so this just my test shopify

shop just going to go on and copy my domain again once again you do wish to have a custom-made domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if someone says no i don’t wish to be subscribed how do i set that up so that’s really basic so you want to do is we wish to come back to our welcoming message and we can add a second button so for the 2nd button obviously you want to say no and and we’ll say no thank you and then we can choose an action will and the action will just be unsubscribe from bot simply want to click that and i likewise want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can

ManyChat is a leading platform that empowers people and companies to build interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to develop automatic discussions, permitting companies to offer personalized experiences and improve client interactions.

Key Functions of ManyChat:

Visual Chatbot Contractor: ManyChat offers an easy to use interface that enables the creation of chatbots through a visual drag-and-drop builder. You do not require to have coding skills to create interactive conversational flows.
Combination with Numerous Platforms: ManyChat seamlessly integrates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that enable chatbots to respond to user inquiries, supply info, collect information, and carry out particular actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent over time.

Dynamic Content: ManyChat allows the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, improving the user experience and offering aesthetically appealing interactions.

 

Personalization and Segmentation: With ManyChat, you can segment your audience based upon their choices, demographics, and habits. This permits individualized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences allow for automated drip campaigns, nurturing leads and directing them through the customer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and efficiency metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in enhancing your chatbot method and enhancing client interactions.
E-commerce Integration: ManyChat flawlessly integrates with popular e-commerce platforms, enabling businesses to automate product suggestions, order updates, abandoned cart pointers, and more, thereby boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits smooth transitioning between automated chatbots and live chat, making sure that customers can quickly reach a human representative when required, supplying a tailored touch to client support.
Third-Party Integrations: ManyChat offers a wide variety of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, enabling companies to extend their chatbot abilities.
10 Tips for Utilizing ManyChat Effectively:

Plan Your Conversational Flow: Prior to diving into constructing your chatbot, spend time thoroughly preparing the conversational circulation, preparing for user interactions, and defining the preferred results.
Use Personalization: Utilize user characteristics and segmentation to customize conversations and tailor messages according to user preferences. This assists in developing a more appealing and pertinent experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies provide users with predefined alternatives, making it easier for them to browse through the discussion. Utilize them strategically to direct users and prompt desired actions.
Test and Enhance: Regularly check your chatbot to guarantee smooth interactions and determine locations for enhancement. Monitor user feedback and analytics information to enhance your chatbot’s performance over time.
Experiment with AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and offer more accurate actions.
Leverage Broadcasting and Sequences: Benefit from broadcasting and sequences to engage with your subscribers routinely. Be conscious of frequency and guarantee your messages supply worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and email marketing platform to sync data and effortlessly nurture leads across channels.
Display Analytics: Routinely evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to improve your chatbot method.
Supply Clear Call-to-Actions: Guide users towards preferred actions by including compelling and clear call-to-action buttons or messages at tactical points within the discussion.
Welcome Live Chat: Integrate a seamless transition from chatbot to live chat when required, making sure a human touch for more complicated questions or customized support.
Rates Plans:

ManyChat offers various pricing strategies to cater to differing organization requirements:

Free Plan: Perfect for individuals or small businesses beginning their chatbot journey, allowing as much as 1,000 customers and limited functions.
Pro Strategy: Priced at $10 each month, this strategy offers extra functions, increased subscriber limitations, and priority assistance.
Company Plan: Developed for growing organizations, rates starts at $25 each month and offers innovative features, increased subscriber limits, priority assistance, and devoted account management.
Business Strategy: Customized for massive organizations, providing custom rates, advanced features, high subscriber limits, dedicated account management, and additional enterprise-level services.
Example Discussion Produced on ManyChat:

User: Hi, I have an interest in purchasing a brand-new mobile phone. Can you recommend any models?

Chatbot: Of course! We have a vast array of smart devices available. To much better assist you, could you please let me understand your preferred brand name and budget plan?

User: I’m considering either an iPhone or a Samsung, and my budget is around $800.

Chatbot: Great! Based upon your choices, I advise the iPhone 13 and the Samsung Galaxy S21. Both models provide outstanding functions and fall within your spending plan. Would you like more details about either of these designs?

User: Yes, please supply me with the crucial functions and specs of the iPhone 13.

Chatbot: The iPhone 13 functions a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also uses sophisticated Face ID technology for protected unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?

User: No, that sounds fascinating. How can I buy?

Chatbot: To buy, you can visit our online shop by clicking the link listed below: [Connect]

ManyChat is a versatile platform that empowers individuals and companies to produce interactive and interesting chatbots. With its user-friendly user interface, automation capabilities, and integration with popular messaging platforms, ManyChat uses unlimited possibilities for boosting customer interactions, supplying personalized experiences, and driving business development. By following the tips shared in this post, you can make the most of the capacity of ManyChat and unlock its full abilities to deliver exceptional conversational experiences.