Enhancing Conversational Experiences: A Coder’s Perspective on Manychat Sales Funnel …
Surprisingly, my boy, who is not a coder like me, has also welcomed ManyChat for his individual use. In this post, I will dive into the world of ManyChat, shedding light on its functions, advantages, and prospective applications, while sharing 10 essential suggestions for making the most of this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook organization page and if the answer is yes then you absolutely need to be using chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you use it to maximize the use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to help you interact with your audience chatbot allows you to reach your clients straight and communicate with them via the facebook messaging app like how you would normally interact with your friends and family you have the ability to configure the chatbot to ask certain concerns and offer a couple of alternatives to help your customers solve an issue or get to a specific place or reach a particular goal not just can you essentially utilize it for anything like customer care you can offer options for the most frequently asked questions like tracking deliveries scheduling a visit or merely visiting your website with chatbots you can set up automated interactive discussions with your consumers to assist them with the product choice process to make the necessary purchases since more than likely your audience is new to your brand name and you can get rid of that barrier through
conversations consequently providing the confidence to buy from you and the software application that that i’m presently utilizing is called a manychat they are the girl software application for facebook messenger chatbots and they’re the best on the market so there are basically 3 things that i in fact use meta chat for primary offering a product number two lead generation and number three customer service so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can start free of charge and the next action is to sign in with your facebook account and they will automatically link up all of your facebook pages to manychat now when you have effectively signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your customers grow now another thing is sometimes you may want to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the development tool this the part where you get to send a complimentary organic traffic from your facebook page to any site that you desire do not worry i’ll be returning to growth tools showing you exactly how to utilize this now another function inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can actually talk with them right here on manychat because they provide you that choice right here another thing is you’re going to send out broadcast so whenever you have build up your subscribers list to state 500 or a thousand people you can start sending broadcast messages state hello we have a brand-new item go on and check it out or check out check out our service like anything that you would send in an e-mail you can really use relaying to send to your subscribers list so similar to an e-mail list that you wish to develop it to your you know 5 000 or 10 000 individuals on your list you want to start developing your customers on your on your chat bot and another thing is automation now this is among the style the most important part in regards to customer support since because when you go under automation we can set up things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do as soon as you register for imaging chat is to establish your welcome message so whenever somebody message you for the very very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click new flow and after that you wish to give your brand-new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it in fact appears like when someone messaged you so for the function of this training i have actually already typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i say is hey there would you like to would you like to register for our facebook messenger you will receive notices for discount rates and unique promos now see now i have actually structured our welcoming message i want to make a deal for them to sign up for our messenger since our objective for using manychat for any facebook page or any organization is to build our subscriber list so we want to certainly wish to extend an offer to anybody that messages our page now you likewise want to offer an incentive for people to want to subscribe to your messenger however you understand nobody awakens in the early morning say hi i wish to i want to be spammed more you know through facebook messenger nobody does that you understand you know you want to definitely provide some sort of reward for them to register for your bots so what i do is i’m going to say hello if you subscribe we’ll offer you discount rates unique promotions things like that so that way individuals are more likely to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they give you the choice to include a button and this is the alternatives that you’re going to provide to anybody that is seeing this message so uh so all you have to do is click the add button over here you have multiple different options but in this case for the first button i just want to say yes yes i want to be subscribed and then you pick an action on what you want to have what you wish to occur so i’m going to click action and i’m going to scroll down here and say sign up for bot due to the fact that this is what we desire people to do so they when they click yes they’re going to be registered for their bot and then i’m going to go ahead and send them a message i’m going to state in the message because message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send to that person if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the person to your list but we likewise want to tell them that we have gotten their membership so over here i typically type something like this i’m simply going to go on and paste it in i’m going to say thank you your subscription is confirmed and then i’m going to state hi why not take pleasure in 5 dollar off your first purchase with us just utilize this voucher code at check out so instantly what i like to do is provide them a discount coupon code so for me since i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the specific coupon code i understand that i know that i did that produced that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than e-mails that way i can track what’s working better versus which one is not working as well so that’s a little cool trick that i normally do is to have a custom discount coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific voucher code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is originating from so over here you know you can say your subscription is validated please visit us you could also include this button and a button states you understand visit us and now and then you can open a site so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this just my test shopify
store just going to go ahead and copy my domain again once again you do wish to have a customized domain there’s a very generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you established yes what if someone says no i do not wish to be subscribed how do i set that up so that’s very simple so you wish to do is we want to return to our inviting message and we can add a second button so for the 2nd button obviously you want to say no and and we’ll say no thank you and after that we can pick an action will and the action will simply be unsubscribe from bot just want to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers individuals and services to develop interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to develop automatic discussions, permitting services to offer customized experiences and improve customer interactions.
Key Features of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an user-friendly user interface that enables the creation of chatbots through a visual drag-and-drop contractor. You don’t need to have coding abilities to develop interactive conversational flows.
Combination with Numerous Platforms: ManyChat seamlessly integrates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation features that make it possible for chatbots to react to user queries, offer info, collect information, and perform particular actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent with time.
Dynamic Content: ManyChat allows the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and supplying aesthetically attractive interactions.
Personalization and Division: With ManyChat, you can sector your audience based on their choices, demographics, and behavior. This permits individualized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your customers, keeping them informed about updates, promos, or news. Sequences permit automated drip campaigns, supporting leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat provides in-depth analytics and efficiency metrics, providing you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in enhancing your chatbot method and improving consumer interactions.
E-commerce Combination: ManyChat perfectly incorporates with popular e-commerce platforms, enabling services to automate product suggestions, order updates, deserted cart tips, and more, consequently improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automated chatbots and live chat, making sure that customers can quickly reach a human agent when needed, providing a tailored touch to consumer assistance.
Third-Party Integrations: ManyChat uses a vast array of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, enabling organizations to extend their chatbot abilities.
10 Tips for Utilizing ManyChat Efficiently:
Strategy Your Conversational Flow: Before diving into developing your chatbot, hang out thoroughly planning the conversational flow, expecting user interactions, and defining the preferred results.
Usage Customization: Utilize user qualities and segmentation to individualize conversations and tailor messages according to user preferences. This helps in producing a more relevant and engaging experience.
Make Use Of Buttons and Quick Replies: Buttons and fast replies provide users with predefined alternatives, making it simpler for them to navigate through the discussion. Utilize them strategically to assist users and prompt desired actions.
Test and Optimize: Frequently test your chatbot to ensure smooth interactions and identify areas for enhancement. Display user feedback and analytics information to optimize your chatbot’s efficiency in time.
Experiment with AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and provide more accurate reactions.
Take Advantage Of Broadcasting and Series: Make the most of broadcasting and series to engage with your customers frequently. Be mindful of frequency and guarantee your messages provide worth to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and perfectly nurture leads across channels.
Monitor Analytics: Routinely evaluation analytics and performance metrics to get insights into user engagement, conversion rates, and popular conversation paths. Use this information to fine-tune your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards desired actions by consisting of clear and compelling call-to-action buttons or messages at tactical points within the conversation.
Welcome Live Chat: Incorporate a smooth shift from chatbot to live chat when needed, ensuring a human touch for more complicated questions or personalized help.
ManyChat provides various rates plans to cater to varying organization requirements:
Free Plan: Suitable for individuals or small companies beginning their chatbot journey, enabling as much as 1,000 customers and limited features.
Pro Strategy: Priced at $10 per month, this strategy offers additional functions, increased customer limitations, and priority assistance.
Service Strategy: Developed for growing companies, pricing begins at $25 each month and offers innovative functions, increased customer limits, top priority assistance, and dedicated account management.
Enterprise Strategy: Customized for large-scale companies, providing customized pricing, advanced features, high subscriber limitations, devoted account management, and extra enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I’m interested in acquiring a new mobile phone. Can you suggest any models?
Chatbot: Of course! We have a wide variety of smartphones readily available. To much better assist you, could you please let me know your preferred brand name and budget?
User: I’m considering either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based upon your choices, I advise the iPhone 13 and the Samsung Galaxy S21. Both models use outstanding features and fall within your spending plan. Would you like more details about either of these models?
User: Yes, please offer me with the essential functions and specs of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise offers advanced Face ID innovation for safe unlocking. Would you like to check out other options or discover more about the iPhone 13?
User: No, that sounds interesting. How can I purchase?
Chatbot: To make a purchase, you can visit our online store by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers individuals and businesses to create interactive and appealing chatbots. With its easy to use user interface, automation abilities, and combination with popular messaging platforms, ManyChat provides unlimited possibilities for boosting client interactions, providing individualized experiences, and driving service development. By following the pointers shared in this short article, you can optimize the potential of ManyChat and unlock its complete capabilities to deliver extraordinary conversational experiences.