Enhancing Conversational Experiences: A Coder’s Perspective on Manychat Send Sms …
Interestingly, my boy, who is not a coder like me, has actually also welcomed ManyChat for his individual usage. In this post, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 essential tips for making the most of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook business page and if the answer is yes then you absolutely require to be using chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you use it to take full advantage of making use of my facebook page all that will be coming up in today’s video so stay tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is essentially an automated messaging software application that uses ai to help you engage with your audience chatbot enables you to reach your customers straight and communicate with them by means of the facebook messaging app like how you would typically interact with your friends and family you have the capability to program the chatbot to ask particular questions and provide a few options to assist your consumers get or fix a problem to a particular location or reach a particular goal not only can you basically utilize it for anything like customer support you can provide options for the most frequently asked questions like tracking shipments scheduling a consultation or simply visiting your website with chatbots you can set up automatic interactive conversations with your consumers to assist them with the item choice process to make the necessary purchases due to the fact that most likely your audience is brand-new to your brand and you can get rid of that barrier through
conversations thus providing the self-confidence to purchase from you and the software that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are basically three things that i in fact use meta chat for top offering an item second list building and number 3 client service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can start free of charge and the next action is to check in with your facebook account and they will immediately link all of your facebook pages to manychat now once you have actually successfully registered for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each individual subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the development tool this the part where you get to send out a free natural traffic from your facebook page to any site that you want do not worry i’ll be returning to growth tools showing you precisely how to use this now another feature inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can actually chat with them right here on manychat since they offer you that alternative right here another thing is you’re going to send out broadcast so whenever you have build up your customers list to state 500 or a thousand individuals you can begin sending broadcast messages state hey we have a new item go ahead and check it out or check out check out our service like anything that you would send out in an e-mail you can in fact utilize transmitting to send out to your customers list so similar to an email list that you wish to develop it to your you know 5 000 or 10 000 people on your list you wish to start developing your customers on your on your chat bot and another thing is automation now this is among the theme the most important part in regards to customer service since since when you go under automation we can establish things like welcoming message and default reply so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do as soon as you register for imaging chat is to establish your welcome message so whenever someone message you for the very first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click brand-new circulation and after that you want to offer your new flow a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it in fact looks like when somebody messaged you so for the function of this training i have currently typed up a welcoming message so i’m just i’m just going to paste it right here so essentially what i state is hey there would you like to would you like to subscribe to our facebook messenger you will get notifications for discount rates and unique promotions now discover now i have structured our welcoming message i wish to make an offer for them to subscribe to our messenger due to the fact that our end goal for using manychat for any facebook page or any business is to build our customer list so we want to definitely wish to extend an offer to anyone that messages our page now you likewise wish to use a reward for individuals to wish to subscribe to your messenger but you understand no one wakes up in the morning state hi i want to i want to be spammed more you know through facebook messenger nobody does that you understand you understand you wish to absolutely provide some sort of reward for them to register for your bots so what i do is i’m going to state hi if you subscribe we’ll offer you discount rates unique promotions things like that so that method individuals are more likely to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they offer you the option to add a button and this is the options that you’re going to provide to anyone that is seeing this message so uh so all you need to do is click the include button over here you have numerous various options but in this case for the very first button i just want to say yes yes i wish to be subscribed and after that you select an action on what you want to have what you wish to happen so i’m going to click action and i’m going to scroll down here and say register for bot due to the fact that this is what we want people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to proceed and send them a message i’m going to state in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i wish to be subscribed so what management will do is that they will instantly instantly subscribe the individual to your list but we likewise wish to tell them that we have gotten their subscription so over here i typically type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your membership is verified and after that i’m going to say hi why not delight in 5 dollar off your first purchase with us just use this discount coupon code at check out so instantly what i like to do is provide them a discount coupon code so for me since i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the specific voucher code i know that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working better versus which one is not working too so that’s a little cool trick that i normally do is to have a custom-made discount coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every single one of these platforms that way you can track where your majority of your sales is coming from so over here you understand you can state your membership is confirmed please visit us you could likewise add in a button and this button states you know visit us and from time to time you can open up a website so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store just going to go ahead and copy my domain again once again you do want to have a customized domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i don’t wish to be subscribed how do i set that up so that’s really easy so you wish to do is we want to return to our welcoming message and we can include a 2nd button so for the 2nd button undoubtedly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will just be unsubscribe from bot simply want to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and individuals to develop interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of expert system (AI) to develop automated discussions, permitting businesses to supply tailored experiences and improve client interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly user interface that enables the development of chatbots through a visual drag-and-drop builder. You do not need to have coding skills to design interactive conversational flows.
Integration with Multiple Platforms: ManyChat seamlessly integrates with various messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat uses automation features that make it possible for chatbots to respond to user queries, offer information, gather data, and perform specific actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent gradually.
Dynamic Material: ManyChat permits the addition of dynamic aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and offering visually appealing interactions.
Personalization and Division: With ManyChat, you can section your audience based on their choices, demographics, and habits. This allows for customized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences allow for automated drip campaigns, nurturing leads and directing them through the consumer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and performance metrics, giving you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in optimizing your chatbot method and enhancing consumer interactions.
E-commerce Integration: ManyChat flawlessly integrates with popular e-commerce platforms, enabling companies to automate product recommendations, order updates, abandoned cart reminders, and more, therefore boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automatic chatbots and live chat, guaranteeing that clients can easily reach a human representative when needed, supplying an individualized touch to consumer support.
Third-Party Integrations: ManyChat provides a vast array of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, permitting services to extend their chatbot capabilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Flow: Prior to diving into building your chatbot, spend time thoroughly planning the conversational circulation, preparing for user interactions, and defining the wanted outcomes.
Use Personalization: Utilize user attributes and segmentation to customize conversations and tailor messages according to user preferences. This assists in developing a more engaging and pertinent experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies supply users with predefined alternatives, making it simpler for them to navigate through the conversation. Utilize them tactically to assist users and prompt wanted actions.
Test and Optimize: Regularly test your chatbot to ensure smooth interactions and determine locations for improvement. Display user feedback and analytics information to optimize your chatbot’s efficiency with time.
Explore AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to improve your chatbot’s understanding of user intent and offer more accurate actions.
Leverage Broadcasting and Series: Benefit from broadcasting and sequences to engage with your subscribers regularly. However, bear in mind frequency and ensure your messages offer value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync information and effortlessly nurture leads across channels.
Screen Analytics: Routinely review analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular discussion paths. Utilize this data to fine-tune your chatbot method.
Supply Clear Call-to-Actions: Guide users towards desired actions by consisting of engaging and clear call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Incorporate a smooth shift from chatbot to live chat when required, making sure a human touch for more complex queries or personalized assistance.
Pricing Strategies:
ManyChat provides different prices plans to cater to differing business needs:
Free Strategy: Ideal for people or small companies starting their chatbot journey, permitting approximately 1,000 customers and minimal functions.
Pro Plan: Priced at $10 each month, this plan offers extra functions, increased customer limitations, and concern support.
Business Plan: Developed for growing organizations, pricing starts at $25 each month and provides advanced features, increased subscriber limitations, concern assistance, and devoted account management.
Enterprise Strategy: Customized for large-scale companies, offering custom-made prices, advanced functions, high subscriber limits, devoted account management, and extra enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in acquiring a brand-new smartphone. Can you advise any designs?
Chatbot: Naturally! We have a vast array of smartphones available. To much better help you, could you please let me know your preferred brand name and spending plan?
User: I’m considering either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both designs offer outstanding functions and fall within your budget. Would you like more information about either of these designs?
User: Yes, please provide me with the essential features and requirements of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also offers innovative Face ID innovation for secure unlocking. Would you like to check out other alternatives or discover more about the iPhone 13?
User: No, that sounds intriguing. How can I buy?
Chatbot: To purchase, you can visit our online store by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers businesses and people to produce interesting and interactive chatbots. With its easy to use interface, automation abilities, and combination with popular messaging platforms, ManyChat uses limitless possibilities for boosting customer interactions, supplying customized experiences, and driving business development. By following the suggestions shared in this article, you can optimize the capacity of ManyChat and unlock its full abilities to provide exceptional conversational experiences.