Enhancing Conversational Experiences: A Coder’s Point of view on Manychat Welcome Message …
Surprisingly, my child, who is not a coder like me, has actually also accepted ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and potential applications, while sharing 10 essential ideas for making the many of this powerful platform.
What is ManyChat?
uestion for you which is we presently own a facebook business page and if the response is yes then you absolutely need to be utilizing chatbots and i’m going to be getting concerns well exactly what is face facebook messenger bot and how can you use it to make the most of the use of my facebook page all that will be turning up in today’s video so remain tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is generally an automated messaging software that uses ai to assist you communicate with your audience chatbot enables you to reach your consumers directly and interact with them through the facebook messaging app like how you would usually communicate with your family and friends you have the capability to configure the chatbot to ask specific questions and provide a few options to assist your clients resolve an issue or get to a particular location or reach a certain objective not just can you basically use it for anything like client service you can provide choices for the most frequently asked questions like tracking shipments scheduling an appointment or simply visiting your website with chatbots you can establish automatic interactive discussions with your consumers to assist them with the item selection process to make the necessary purchases due to the fact that probably your audience is new to your brand name and you can get rid of that barrier through
discussions therefore giving them the confidence to purchase from you and the software that that i’m presently using is called a manychat they are the woman software application for facebook messenger chatbots and they’re the very best on the marketplace so there are basically 3 things that i really use meta chat for number one selling a product second list building and number three client service so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can begin totally free and the next step is to sign in with your facebook account and they will automatically link all of your facebook pages to manychat now as soon as you have actually effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so gradually as you grow you’ll have the ability to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is in some cases you may want to see each specific subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the growth tool this the part where you get to send out a free organic traffic from your facebook page to any website that you desire don’t worry i’ll be returning to growth tools revealing you exactly how to utilize this now another feature inside meta chat is that you can utilize the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can really talk with them right here on manychat because they offer you that alternative right here another thing is you’re going to send broadcast so whenever you have develop your subscribers list to say 500 or a thousand people you can start sending out broadcast messages state hi we have a new item go ahead and check it out or have a look at check out our service like anything that you would send in an email you can actually use transmitting to send out to your subscribers list so comparable to an e-mail list that you wish to develop it to your you understand 5 000 or 10 000 individuals on your list you want to begin constructing your subscribers on your on your chat bot and another thing is automation now this is among the theme the most vital part in regards to customer care because due to the fact that when you go under automation we can establish things like welcoming message and default respond so i’m going to be revealing you exactly how to set that up in today’s video so the first thing you want to do as soon as you register for imaging chat is to set up your welcome message so whenever someone message you for the extremely first time on your facebook page they will see this immediate message now remember this all automated any message you’ll get they
will see this first inviting message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click new flow and after that you want to provide your brand-new circulation a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and then over here you can see a preview on how it actually looks like when someone messaged you so for the purpose of this training i have already typed up an inviting message so i’m simply i’m just going to paste it right here so basically what i state is hey there would you like to would you like to subscribe to our facebook messenger you will receive notices for discount rates and special promotions now notice now i have structured our welcoming message i wish to make a deal for them to register for our messenger due to the fact that our objective for using manychat for any facebook page or any company is to construct our customer list so we want to certainly wish to extend a deal to anyone that messages our page now you likewise wish to provide an incentive for individuals to want to subscribe to your messenger however you know no one gets up in the early morning say hi i want to i want to be spammed more you know through facebook messenger no one does that you understand you understand you wish to definitely give some sort of reward for them to subscribe to your bots so what i do is i’m going to say hi if you subscribe we’ll give you discount rates special promos things like that so that method people are more inclined to subscribe so over here people are going to be asking well how do people subscribe through this bot so with manychat they provide you the choice to include a button and this is the alternatives that you’re going to supply to anybody that is seeing this message so uh so all you need to do is click the include button over here you have multiple various alternatives however in this case for the first button i simply want to say yes yes i want to be subscribed and then you choose an action on what you want to have what you want to take place so i’m going to click action and i’m going to scroll down here and state register for bot because this is what we want people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go ahead and send them a message i’m going to say in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will immediately automatically subscribe the individual to your list but we likewise want to tell them that we have gotten their membership so over here i typically type something like this i’m simply going to proceed and paste it in i’m going to say thank you your membership is validated and then i’m going to state hi why not enjoy 5 dollar off your very first purchase with us simply utilize this coupon code at check out so immediately what i like to do is offer them a voucher code so for me since i own a shopify store the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever utilized the specific voucher code i understand that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working much better versus which one is not working too so that’s a little cool technique that i normally do is to have a customized coupon code for e-mails of a custom code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every single among these platforms that way you can track where your bulk of your sales is coming from so over here you understand you can say your membership is confirmed please visit us you could also include a button and this button states you understand visit us and from time to time you can open up a site so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this simply my test shopify
shop simply going to go on and copy my domain again once again you do want to have a custom domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if someone says no i do not want to be subscribed how do i set that up so that’s really basic so you wish to do is we want to return to our inviting message and we can include a 2nd button so for the 2nd button certainly you wish to say no and and we’ll say no thank you and after that we can pick an action will and the action will just be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers organizations and individuals to construct interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to create automated discussions, permitting companies to provide tailored experiences and boost customer interactions.
Key Functions of ManyChat:
Visual Chatbot Contractor: ManyChat offers an user-friendly user interface that allows the development of chatbots through a visual drag-and-drop contractor. You do not need to have coding abilities to develop interactive conversational flows.
Integration with Several Platforms: ManyChat perfectly incorporates with different messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting businesses to reach customers on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation features that allow chatbots to react to user queries, supply information, gather data, and carry out particular actions without manual intervention. The AI innovation embedded within ManyChat improves the bot’s understanding of user intent over time.
Dynamic Content: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, boosting the user experience and supplying aesthetically enticing interactions.
Personalization and Segmentation: With ManyChat, you can segment your audience based upon their choices, demographics, and habits. This allows for individualized messaging and targeted projects, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series permit automated drip campaigns, nurturing leads and guiding them through the customer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and efficiency metrics, offering you important insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in optimizing your chatbot strategy and improving customer interactions.
E-commerce Combination: ManyChat effortlessly incorporates with popular e-commerce platforms, enabling services to automate item recommendations, order updates, abandoned cart tips, and more, thereby boosting the client shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automated chatbots and live chat, making sure that customers can quickly reach a human representative when required, offering an individualized touch to customer support.
Third-Party Integrations: ManyChat uses a wide range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, permitting organizations to extend their chatbot abilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Prior to diving into developing your chatbot, hang out thoroughly planning the conversational flow, preparing for user interactions, and specifying the wanted results.
Usage Personalization: Utilize user characteristics and division to personalize conversations and tailor messages according to user preferences. This assists in creating a more engaging and pertinent experience.
Use Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it much easier for them to navigate through the conversation. Use them tactically to assist users and prompt wanted actions.
Test and Enhance: Routinely test your chatbot to make sure smooth interactions and determine locations for improvement. Monitor user feedback and analytics information to enhance your chatbot’s performance gradually.
Try Out AI Features: Explore ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to enhance your chatbot’s understanding of user intent and provide more precise reactions.
Leverage Broadcasting and Sequences: Make the most of broadcasting and sequences to engage with your subscribers regularly. Nevertheless, be mindful of frequency and ensure your messages provide value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync data and effortlessly nurture leads throughout channels.
Screen Analytics: Routinely review analytics and efficiency metrics to acquire insights into user engagement, conversion rates, and popular conversation courses. Utilize this data to improve your chatbot technique.
Supply Clear Call-to-Actions: Guide users towards wanted actions by consisting of engaging and clear call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Integrate a seamless transition from chatbot to live chat when needed, guaranteeing a human touch for more complicated questions or individualized support.
ManyChat uses different prices strategies to cater to varying organization needs:
Free Plan: Suitable for people or small businesses beginning their chatbot journey, enabling approximately 1,000 subscribers and limited features.
Pro Strategy: Priced at $10 monthly, this strategy provides extra features, increased subscriber limitations, and concern support.
Company Strategy: Designed for growing companies, prices starts at $25 monthly and offers innovative functions, increased subscriber limits, top priority assistance, and devoted account management.
Enterprise Strategy: Tailored for large-scale companies, offering customized pricing, advanced features, high customer limits, devoted account management, and extra enterprise-level services.
Example Conversation Produced on ManyChat:
User: Hi, I have an interest in acquiring a new mobile phone. Can you recommend any designs?
Chatbot: Of course! We have a large range of smartphones offered. To much better assist you, could you please let me understand your preferred brand name and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget plan is around $800.
Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both models provide outstanding features and fall within your budget. Would you like more details about either of these models?
User: Yes, please supply me with the essential functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a stunning Super Retina XDR display, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses innovative Face ID innovation for safe unlocking. Would you like to check out other alternatives or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To make a purchase, you can visit our online store by clicking the link listed below: [Link]
ManyChat is a flexible platform that empowers people and organizations to produce interesting and interactive chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat uses limitless possibilities for improving client interactions, providing customized experiences, and driving organization growth. By following the pointers shared in this article, you can optimize the potential of ManyChat and open its full capabilities to deliver extraordinary conversational experiences.