Support Manychat 2023 – #1 Facebook Messenger chatbot

Enhancing Conversational Experiences: A Coder’s Point of view on Support Manychat …

Interestingly, my boy, who is not a coder like me, has likewise embraced ManyChat for his individual use. In this article, I will dive into the world of ManyChat, shedding light on its functions, advantages, and prospective applications, while sharing 10 essential tips for making the most of this powerful platform.

What is ManyChat?

uestion for you and that is we currently own a facebook business page and if the answer is yes then you definitely need to be utilizing chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you utilize it to maximize the use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to assist you engage with your audience chatbot permits you to reach your customers straight and communicate with them through the facebook messaging app like how you would generally interact with your friends and family you have the ability to set the chatbot to ask certain concerns and provide a few choices to help your clients get or deal with an issue to a particular place or reach a certain objective not only can you essentially use it for anything like customer support you can provide alternatives for the most frequently asked questions like tracking shipments reserving an appointment or just visiting your website with chatbots you can set up automatic interactive discussions with your customers to direct them with the item choice process to make the essential purchases because more than likely your audience is brand-new to your brand name and you can remove that barrier through

conversations consequently providing the confidence to buy from you and the software application that that i’m presently utilizing is called a manychat they are the girl software for facebook messenger chatbots and they’re the best on the marketplace so there are basically three things that i really utilize meta chat for number one offering a product number two lead generation and number three customer care so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get started totally free and the next step is to sign in with your facebook account and they will immediately link all of your facebook pages to manychat now when you have effectively signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll be able to see all of the active subscribers you have on your bot so with time as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is sometimes you may want to see each private customers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the

most important tool inside manychat is the development tool this the part where you get to send out a totally free natural traffic from your facebook page to any site that you want do not stress i’ll be coming back to growth tools showing you exactly how to use this now another function inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of logging in onto facebook you can in fact talk with them right here on manychat because they provide you that alternative right here another thing is you’re going to send broadcast so whenever you have build up your customers list to state 500 or a thousand individuals you can begin sending broadcast messages state hey we have a brand-new item go on and check it out or check out check out our service like anything that you would send out in an email you can actually utilize transmitting to send to your customers list so similar to an email list that you want to construct it to your you understand 5 000 or 10 000 individuals on your list you wish to begin developing your subscribers on your on your chat bot and another thing is automation now this is among the theme the most fundamental part in regards to client service since because when you go under automation we can establish things like inviting message and default reply so i’m going to be revealing you precisely how to set that up in today’s video so the first thing you wish to do once you sign up for imaging chat is to establish your welcome message so whenever someone message you for the extremely first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they

will see this first welcoming message so i’m going to reveal you precisely how to set this up so the first thing you wish to do is click new circulation and after that you want to offer your brand-new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and then over here you can see a preview on how it actually appears like when somebody messaged you so for the purpose of this training i have already typed up an inviting message so i’m just i’m simply going to paste it right here so basically what i say is hey there would you like to would you like to sign up for our facebook messenger you will receive notices for discounts and unique promotions now see now i have actually structured our welcoming message i want to make a deal for them to register for our messenger since our end goal for utilizing manychat for any facebook page or any company is to develop our customer list so we wish to definitely want to extend a deal to anyone that messages our page now you also want to provide an incentive for individuals to want to subscribe to your messenger however you know nobody wakes up in the early morning state hello i want to i wish to be spammed more you understand through facebook messenger no one does that you know you know you want to absolutely give some sort of incentive for them to register for your bots so what i do is i’m going to say hello if you subscribe we’ll offer you discount rates special promos things like that so that way individuals are more inclined to subscribe so over here people are going to be asking well how do people subscribe via this bot so with manychat they give you the choice to add a button and this is the choices that you’re going to supply to anybody that is seeing this message so uh so all you need to do is click the add button over here you have several various alternatives however in this case for the first button i just wish to say yes yes i wish to be subscribed and after that you select an action on what you wish to have what you want to occur so i’m going to click action and i’m going to scroll down here and say subscribe to bot because this is what we desire people to do so they when they click yes they’re going to be signed up for their bot and then i’m going to go on and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever

click yes so so now we’re going to set up what we’re going to send out to that individual if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the person to your list however we also wish to tell them that we have actually received their membership so over here i usually type something like this i’m just going to go on and paste it in i’m going to say thank you your subscription is verified and then i’m going to say hey why not take pleasure in 5 dollar off your very first purchase with us just utilize this coupon code at check out so instantly what i like to do is use them a voucher code so for me given that i own a shopify shop the method i like to track my leads that are originating from my facebook messenger is i can go back to and track whoever used the specific discount coupon code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i generally do is to have a customized discount coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and every among these platforms that way you can track where your bulk of your sales is coming from so over here you know you can say your membership is confirmed please visit us you could likewise add in a button and this button says you know visit us and once in a while you can open a website so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this just my test shopify

store just going to proceed and copy my domain again again you do wish to have a custom domain there’s a very generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you established yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s extremely basic so you want to do is we want to come back to our inviting message and we can add a second button so for the second button obviously you wish to say no and and we’ll say no thank you and after that we can pick an action will and the action will just be unsubscribe from bot just want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can

ManyChat is a leading platform that empowers people and organizations to construct interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to produce automatic conversations, enabling services to provide customized experiences and enhance consumer interactions.

Secret Functions of ManyChat:

Visual Chatbot Builder: ManyChat provides an easy to use user interface that enables the development of chatbots through a visual drag-and-drop home builder. You do not need to have coding abilities to develop interactive conversational flows.
Integration with Multiple Platforms: ManyChat flawlessly incorporates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, enabling services to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat uses automation features that enable chatbots to react to user questions, provide information, collect information, and carry out specific actions without manual intervention. The AI technology embedded within ManyChat improves the bot’s understanding of user intent with time.

Dynamic Content: ManyChat allows the addition of vibrant aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and supplying visually enticing interactions.

 

Personalization and Division: With ManyChat, you can segment your audience based on their choices, demographics, and habits. This allows for individualized messaging and targeted campaigns, resulting in higher engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them informed about updates, promotions, or news. Sequences permit automated drip campaigns, supporting leads and directing them through the consumer journey.
Analytics and Insights: ManyChat provides comprehensive analytics and efficiency metrics, providing you valuable insights into your chatbot’s performance, user engagement, and conversion rates. This information helps in optimizing your chatbot method and improving client interactions.
E-commerce Combination: ManyChat perfectly incorporates with popular e-commerce platforms, allowing organizations to automate product suggestions, order updates, abandoned cart suggestions, and more, consequently enhancing the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning in between automatic chatbots and live chat, making sure that clients can quickly reach a human agent when needed, supplying a customized touch to client support.
Third-Party Integrations: ManyChat uses a vast array of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, enabling companies to extend their chatbot capabilities.
10 Tips for Using ManyChat Effectively:

Strategy Your Conversational Flow: Before diving into developing your chatbot, hang out thoroughly preparing the conversational circulation, anticipating user interactions, and defining the preferred outcomes.
Use Personalization: Leverage user characteristics and segmentation to customize conversations and tailor messages according to user preferences. This helps in creating a more relevant and engaging experience.
Make Use Of Buttons and Quick Replies: Buttons and fast replies supply users with predefined alternatives, making it easier for them to navigate through the conversation. Use them strategically to assist users and prompt wanted actions.
Test and Enhance: Frequently test your chatbot to make sure smooth interactions and recognize areas for improvement. Screen user feedback and analytics information to optimize your chatbot’s efficiency with time.
Try Out AI Features: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to improve your chatbot’s understanding of user intent and provide more precise reactions.
Utilize Broadcasting and Series: Make the most of broadcasting and sequences to engage with your subscribers routinely. Be conscious of frequency and ensure your messages provide value to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your customer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly support leads throughout channels.
Display Analytics: Routinely evaluation analytics and performance metrics to gain insights into user engagement, conversion rates, and popular conversation paths. Utilize this data to refine your chatbot technique.
Provide Clear Call-to-Actions: Guide users towards desired actions by consisting of clear and compelling call-to-action buttons or messages at strategic points within the conversation.
Welcome Live Chat: Include a smooth shift from chatbot to live chat when required, guaranteeing a human touch for more complicated queries or individualized help.
Prices Strategies:

ManyChat provides various prices strategies to cater to varying organization needs:

Free Strategy: Suitable for people or small companies starting their chatbot journey, allowing approximately 1,000 subscribers and minimal features.
Pro Strategy: Priced at $10 per month, this plan offers extra functions, increased subscriber limitations, and priority support.
Organization Strategy: Designed for growing companies, rates starts at $25 monthly and offers advanced features, increased customer limitations, top priority assistance, and dedicated account management.
Business Strategy: Customized for massive services, using custom prices, advanced functions, high customer limitations, dedicated account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:

User: Hi, I’m interested in acquiring a brand-new smartphone. Can you suggest any designs?

Chatbot: Obviously! We have a vast array of smart devices offered. To much better help you, could you please let me understand your favored brand and budget?

User: I’m considering either an iPhone or a Samsung, and my spending plan is around $800.

Chatbot: Great! Both designs use excellent features and fall within your budget plan.

User: Yes, please supply me with the key features and requirements of the iPhone 13.

Chatbot: The iPhone 13 functions a sensational Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise provides innovative Face ID innovation for protected unlocking. Would you like to check out other alternatives or learn more about the iPhone 13?

User: No, that sounds interesting. How can I make a purchase?

Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Connect]

ManyChat is a versatile platform that empowers individuals and businesses to produce interactive and appealing chatbots. With its easy to use user interface, automation capabilities, and integration with popular messaging platforms, ManyChat provides endless possibilities for improving client interactions, providing personalized experiences, and driving company growth. By following the pointers shared in this short article, you can make the most of the potential of ManyChat and unlock its full capabilities to provide extraordinary conversational experiences.