Enhancing Conversational Experiences: A Coder’s Point of view on Youtube Manychat Sequence Automation …
As a coder with an enthusiasm for checking out brand-new technologies, I’m constantly on the lookout for platforms that reinvent the way we connect and interact. One such platform that has captured my attention is ManyChat. Interestingly, my boy, who is not a coder like me, has likewise embraced ManyChat for his personal usage. In this post, I will dive into the world of ManyChat, shedding light on its functions, advantages, and prospective applications, while sharing 10 important ideas for taking advantage of this powerful platform.
What is ManyChat?
uestion for you and that is we currently own a facebook business page and if the answer is yes then you definitely require to be utilizing chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you use it to optimize making use of my facebook page all that will be turning up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to help you communicate with your audience chatbot allows you to reach your customers directly and communicate with them via the facebook messaging app like how you would usually communicate with your friends and family you have the capability to configure the chatbot to ask certain questions and provide a couple of options to help your consumers get or resolve a problem to a particular location or reach a certain objective not only can you basically use it for anything like customer care you can offer alternatives for the most frequently asked questions like tracking deliveries booking a visit or just visiting your website with chatbots you can establish automated interactive conversations with your clients to guide them with the product choice process to make the essential purchases due to the fact that most likely your audience is brand-new to your brand and you can eliminate that barrier through
discussions thereby providing the self-confidence to purchase from you and the software that that i’m currently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the best on the marketplace so there are essentially three things that i actually utilize meta chat for number one selling a product number two lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a quick tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can start for free and the next step is to check in with your facebook account and they will instantly link all of your facebook pages to manychat now when you have successfully registered for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active subscribers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so just install it and you’ll see your customers grow now another thing is in some cases you might wish to see each private subscribers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll be able to see who has subscribed was unsubscribe things like that i would say that the
most valuable tool inside manychat is the development tool this the part where you get to send out a totally free natural traffic from your facebook page to any site that you want don’t fret i’ll be returning to growth tools revealing you precisely how to use this now another function inside meta chat is that you can use the live chat so if anybody ever message you on your facebook page instead of visiting onto facebook you can in fact chat with them right here on manychat because they give you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your subscribers list to say 500 or a thousand people you can start sending out broadcast messages state hey we have a new item go ahead and check it out or have a look at check out our service like anything that you would send in an e-mail you can in fact use broadcasting to send to your subscribers list so similar to an email list that you wish to develop it to your you know 5 000 or 10 000 people on your list you want to begin building your customers on your on your chat bot and another thing is automation now this is one of the theme the most important part in terms of customer service because since when you go under automation we can establish things like welcoming message and default respond so i’m going to be showing you exactly how to set that up in today’s video so the first thing you want to do as soon as you sign up for imaging chat is to establish your welcome message so whenever somebody message you for the very very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you exactly how to set this up so the first thing you want to do is click new circulation and after that you wish to offer your new flow a name so i’m going to state welcome message test i’m going to click create now this is the part where we get to tailor our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it actually looks like when someone messaged you so for the function of this training i have already typed up an inviting message so i’m simply i’m just going to paste it right here so essentially what i say is hey there would you like to would you like to register for our facebook messenger you will get notifications for discounts and unique promotions now notice now i have actually structured our inviting message i want to make a deal for them to subscribe to our messenger since our objective for utilizing manychat for any facebook page or any service is to develop our customer list so we wish to certainly wish to extend a deal to anyone that messages our page now you likewise wish to provide a reward for individuals to want to subscribe to your messenger but you understand no one gets up in the morning say hello i want to i want to be spammed more you know through facebook messenger nobody does that you understand you understand you wish to absolutely offer some sort of reward for them to subscribe to your bots so what i do is i’m going to state hi if you subscribe we’ll provide you discounts unique promotions things like that so that method individuals are more inclined to subscribe so over here individuals are going to be asking well how do people subscribe through this bot so with manychat they give you the choice to include a button and this is the alternatives that you’re going to offer to anybody that is seeing this message so uh so all you have to do is click the add button over here you have several different choices but in this case for the very first button i just wish to say yes yes i wish to be subscribed and after that you pick an action on what you want to have what you wish to take place so i’m going to click action and i’m going to scroll down here and state subscribe to bot since this is what we want individuals to do so they when they click yes they’re going to be signed up for their bot and then i’m going to proceed and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i want to be subscribed so what management will do is that they will instantly instantly subscribe the person to your list but we also want to tell them that we have received their subscription so over here i normally type something like this i’m just going to go ahead and paste it in i’m going to say thank you your membership is validated and then i’m going to state hey why not delight in 5 dollar off your very first purchase with us just use this voucher code at check out so right away what i like to do is use them a voucher code so for me considering that i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever used the specific voucher code i understand that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working much better versus which one is not working as well so that’s a little cool technique that i usually do is to have a custom-made discount coupon code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular discount coupon code for each and eve for each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you understand you can state your membership is confirmed please visit us you might also add in a button and this button states you know visit us and once in a while you can open up a website so you can enter in your website right here so what i do is i can return over to my face to my shopify shop so this simply my test shopify
shop just going to go on and copy my domain again again you do wish to have a customized domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i don’t want to be subscribed how do i set that up so that’s very basic so you want to do is we wish to return to our inviting message and we can add a second button so for the second button obviously you wish to say no and and we’ll say no thank you and then we can choose an action will and the action will simply be unsubscribe from bot just wish to click that and i likewise want to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to build appealing and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to create automatic discussions, enabling companies to offer tailored experiences and enhance consumer interactions.
Secret Functions of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an easy to use user interface that enables the creation of chatbots through a visual drag-and-drop home builder. You don’t require to have coding skills to design interactive conversational flows.
Combination with Multiple Platforms: ManyChat perfectly integrates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, allowing businesses to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation features that make it possible for chatbots to react to user inquiries, supply info, collect data, and perform particular actions without manual intervention. The AI innovation ingrained within ManyChat enhances the bot’s understanding of user intent with time.
Dynamic Content: ManyChat enables the inclusion of vibrant aspects such as images, videos, buttons, and carousels within conversations, enhancing the user experience and offering visually attractive interactions.
Customization and Division: With ManyChat, you can sector your audience based upon their preferences, demographics, and habits. This permits personalized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send out scheduled messages or broadcasts to your customers, keeping them notified about updates, promos, or news. Series enable automated drip campaigns, supporting leads and assisting them through the consumer journey.
Analytics and Insights: ManyChat provides comprehensive analytics and performance metrics, giving you valuable insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in optimizing your chatbot strategy and enhancing customer interactions.
E-commerce Combination: ManyChat flawlessly integrates with popular e-commerce platforms, allowing companies to automate product recommendations, order updates, abandoned cart pointers, and more, thus improving the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning in between automated chatbots and live chat, making sure that clients can quickly reach a human agent when needed, supplying a customized touch to customer assistance.
Third-Party Integrations: ManyChat uses a wide variety of combinations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment entrances, and more, enabling businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Effectively:
Plan Your Conversational Flow: Before diving into constructing your chatbot, hang out carefully preparing the conversational circulation, preparing for user interactions, and specifying the desired results.
Usage Customization: Take advantage of user characteristics and segmentation to individualize conversations and tailor messages according to user choices. This assists in developing a more pertinent and interesting experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies offer users with predefined choices, making it easier for them to browse through the discussion. Utilize them tactically to direct users and timely preferred actions.
Test and Enhance: Regularly test your chatbot to guarantee smooth interactions and identify locations for improvement. Monitor user feedback and analytics information to optimize your chatbot’s performance in time.
Try Out AI Characteristic: Check out ManyChat’s AI abilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and provide more precise actions.
Take Advantage Of Broadcasting and Sequences: Make the most of broadcasting and series to engage with your customers routinely. Nevertheless, be mindful of frequency and ensure your messages supply value to the users.
Integrate with CRM and Email Marketing: Connect ManyChat with your customer relationship management (CRM) system and email marketing platform to sync data and effortlessly nurture leads throughout channels.
Display Analytics: Routinely review analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion courses. Utilize this data to fine-tune your chatbot technique.
Offer Clear Call-to-Actions: Guide users towards preferred actions by including engaging and clear call-to-action buttons or messages at tactical points within the discussion.
Accept Live Chat: Integrate a smooth transition from chatbot to live chat when required, making sure a human touch for more complicated inquiries or customized help.
Prices Plans:
ManyChat offers different pricing plans to cater to differing company requirements:
Free Strategy: Ideal for individuals or small businesses beginning their chatbot journey, permitting approximately 1,000 subscribers and restricted functions.
Pro Plan: Priced at $10 each month, this strategy uses extra features, increased customer limitations, and top priority assistance.
Company Plan: Designed for growing organizations, pricing starts at $25 each month and offers innovative features, increased customer limitations, top priority support, and dedicated account management.
Business Strategy: Customized for large-scale businesses, offering custom-made rates, advanced functions, high customer limits, committed account management, and additional enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in buying a brand-new smart device. Can you advise any designs?
Chatbot: Obviously! We have a wide range of smartphones available. To much better help you, could you please let me know your favored brand name and budget?
User: I’m considering either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Based on your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both models use excellent features and fall within your budget. Would you like more information about either of these models?
User: Yes, please provide me with the key functions and specs of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It also provides sophisticated Face ID technology for safe and secure unlocking. Would you like to explore other options or learn more about the iPhone 13?
User: No, that sounds intriguing. How can I buy?
Chatbot: To buy, you can visit our online store by clicking the link below: [Link]
ManyChat is a versatile platform that empowers individuals and services to create appealing and interactive chatbots. With its easy to use user interface, automation abilities, and integration with popular messaging platforms, ManyChat offers limitless possibilities for enhancing customer interactions, providing customized experiences, and driving company development. By following the tips shared in this short article, you can make the most of the potential of ManyChat and unlock its complete abilities to deliver exceptional conversational experiences.